AV Technician II

Astreya Partners, LLC; San Francisco (CA); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401k Plan

Paid time off

Job summary

Astreya Partners, LLC in San Francisco seeks an AV Technician II to join our onsite team with a global client. You will support corporate AV/VC environments, analyze problems quickly, and contribute to high-profile events with audio, video, conferencing, and control systems.

Occasional travel to client offices is required and assignments are moderately challenging. Responsibilities include installing AV equipment, cabling, updating tickets, uploading Crestron programs, and supporting inventory

Qualifications

• High school diploma or GED with 2–5 years related experience, or equivalent.
• Ability to work independently and communicate effectively with customers and team.
• Reading and understanding AV system drawings and installation techniques.

Responsibilities

• Install AV equipment: audio/video conferencing, distributed audio, digital signage, control systems.
• Install and test cabling incl. cat5e/6, video, RGB, HDMI, DVI, audio.
• Meet SLAs and update tickets; assist with inventory and RMA processes.
• Upload Crestron control programs and coordinate with remote team for certification.
• Troubleshoot issues during events and perform pre-event checks.
• Coordinate with end users and vendors; support cross-functional teams during events.

Skills

Customer service

Independent work

Communication

Problem solving

Education

High school diploma or GED

Tools

Structured cabling

Crestron control programs

AV equipment installation

Job description

What this Job Entails

The AV Technician II will join our expanding team onsite with one of our global clients. The hire will be given the opportunity to work with some of the most innovative technologies in the world. The AV Technician II will provide support for corporate AV/VC environments, and will confidently and quickly analyze problems using technical diagnostic skill sets, in order to effectively support and resolve issues. Technical responsibilities include high profile event support, audio, video, conferencing technology, projects, maintenance, support. Traveling to various client offices on occasion is required. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities

• Participate in installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.
• Perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables.
• Ensure that SLAs and daily deliverables are met including ticket updates
• Upload Crestron control programs to control processors and work with remote program team on control system certification.
• Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
• Follow all policies, standards or safety guidelines that client requires
• Engage in problem solving and troubleshooting of any issue that may arise during an installation.
• Perform equipment setups, breakdowns and troubleshoot issues during events.
• Perform all necessary pre-event checks as required.
• Liaise with cross-functional teams and internal users before and during events.
• Interface with end users and vendors to address requests and requirements.
• Identify and solve issues that impact client conference rooms.
• Other duties as required.

Required Qualifications/Skills

• High school diploma or general education degree (GED) and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience;
• Builds productive internal and external working relationships;
• Exercises judgment within defined procedures and practices to determine appropriate action;
• Ability to think and work independently;
• Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment;
• Excellent written and oral communication skills and strong customer service skills;
• Understanding of reading/understanding architecture, electrical, structural & AV systems drawings;
• Ability to work day, evening or weekend shifts and travel to support a distant event if required;
• Must have valid driver’s license and safe driving record.

Preferred Qualifications

• Various certifications

Physical Demand & Work Environment

• Must be able to sit, stand, stoop and bend for extended periods of time
• Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment
• Must have ability to climb ladder, scaffolding or transported by lifts
• Must have the ability to drive/operate a vehicle in a safe manner
• Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively

Salary Range

Salary Range $21.27 - $33.58 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

We’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!