AV Fabrication & Field Service Technician

Intelligent Video Solutions; Sussex (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life Insurance and Short-termDisabilty

Paid time off and paid holidays

Company-matched 401k Plan

Company cookouts and events

Camaraderie and creative outlets

Job summary

Intelligent Video Solutions (IVS) in Wisconsin is seeking a meticulous Fabrication and Service Technician to join our operations team. You will build and assemble ROAM Carts and IVS accessories, draft and update procedures, and troubleshoot equipment both remotely and on customer sites.

This role also involves documenting service work, configuring IVS appliances, performing pre-fabrication tasks, and testing devices before shipping.

Qualifications

• One year’s experience in an assembly, fabrication, AV or low-voltage type role preferred.
• Ability to handle multiple duties efficiently and with accuracy.
• Comfortable with hand and power tools and reading assembly drawings and BOMs
• Basic electrical and low-voltage skills: crimping, terminating Cat5e/Cat6, using a multimeter
• Field service or installation experience preferred
• Basic networking (IP addressing, switches) and Linux command line a plus

Responsibilities

• Building and assembly of ROAM Carts and other IVS Accessories.
• Draft and update assembly procedures and product revisions documents for ROAM carts.
• Troubleshoot, repair and service ROAM carts both remotely and at customer sites.
• Documenting service work and reporting recurring issues to engineering and support
• Assembly and configuration of IVS Appliances.
• Performing pre-fabrication/assembly/configuration duties when needed.
• Testing defective equipment for warranty returns.
• Setting up and testing devices prior to shipping.
• Running functional tests and recording serial numbers.
• Adhering to established safety practices and policies.
• Provide support to installation team on customer projects as additional installer.
• Mounting, cabling and terminating equipment, and testing systems at handoff.

Skills

Assembly & fabrication

Troubleshooting & repair

Documentation & reporting

Electrical & low-voltage skills

Basic networking

Field service / installation

Reading assembly drawings & BOMs

Tools handling (hand & power)

Tools

Multimeter

Crimping tools

Job description

Intelligent Video Solutions (IVS) in Wisconsin is seeking a meticulous Fabrication and Service Technician to join our operations team. You will build and assemble ROAM Carts and IVS accessories, draft and update procedures, and troubleshoot equipment both remotely and on customer sites.

This role also involves documenting service work, configuring IVS appliances, performing pre-fabrication tasks, and testing devices before shipping.