AV Engineer - Hybrid Events & Q-SYS Expert

Zillow Group; United States; Remote; USD 99,000 - 158,000; Full time

Job summary

Zillow Group is seeking an AV Engineer to install, commission, and maintain AV systems in Zillow's offices and events, primarily in Seattle. You will program Q-SYS, script in Lua and JSON, and manage AV-over-IP transport networks to ensure reliable conference room and event experiences.

You will provide on-site support for live and hybrid events, document configurations, and collaborate with the AV team to improve system reliability and user experience.

Qualifications

• 3+ years of hands-on AV installation, engineering, and support in a corporate/enterprise setting.
• Experience with Q-SYS, including Designer, control programming, and scripting (Lua/JSON).
• Strong AV networking knowledge (Dante, AES67, Q-LAN) and network config basics (QoS, multicast, VLANs).
• Experience installing AV hardware and providing break/fix support for production systems.
• Experience supporting live and hybrid events and productions.
• Familiarity with Zoom Rooms administration and troubleshooting common issues.
• Ability to read AV schematics, rack layouts, and wiring diagrams.
• Industry certifications such as Q-SYS Level 2, Dante Level 2+, or AVIXA CTS/CTS-I/CTS-D are a plus.
• Strong communication, collaboration, calm under pressure, customer-focused.
• Detail-oriented, methodical testing, able to adapt in fast-paced environments.

Responsibilities

• Install, configure, commission, and test AV systems based on design docs and BOMs.
• Program and maintain Q-SYS systems; script in Lua and manage JSON integrations.
• Deploy and troubleshoot AV-over-IP transports (Dante, AES67, Q-LAN) and underlying networks.
• Provide break/fix support for conference room and event tech.
• Offer on-site AV support for live and hybrid events and productions.
• Assist with virtual All-Hands Zoom events production.
• Support and troubleshoot Zoom and Zoom Rooms and related platforms.
• Maintain accurate AV documentation including as-built drawings and SOPs.
• Collaborate with Senior AV Engineer and AV Implementation Manager to uphold standards.
• Work with Workplace teams to understand employee needs for hybrid setups.
• Provide backup coverage for AV Event Technician for onsite/hybrid/remote events.

Skills

Q-SYS

AV networking

Dante

AES67

Q-LAN

Lua scripting

JSON

Zoom Rooms

Documentation

Team collaboration

Tools

Q-SYS Designer

Zoom Rooms

Job description

Zillow Group is seeking an AV Engineer to install, commission, and maintain AV systems in Zillow's offices and events, primarily in Seattle. You will program Q-SYS, script in Lua and JSON, and manage AV-over-IP transport networks to ensure reliable conference room and event experiences.

You will provide on-site support for live and hybrid events, document configurations, and collaborate with the AV team to improve system reliability and user experience.