Auxiliary Services Coordinator

Point Loma Nazarene University; San Diego (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits for employees and all

Vacation and sick time

15 paid holidays per year

Competitive retirement matching

Staff chapel and wellness program

Job summary

Point Loma Nazarene University seeks a service‑oriented, detail‑driven professional to support Liberty Station Conference Center and Mission Valley campus operations. You will coordinate logistics, respond to inquiries, and assist with event setup to ensure exceptional guest experiences across campuses.

The role requires a strong customer service mindset, the ability to manage multiple priorities in a fast-paced environment, and a commitment to the university’s spiritual mission.

Qualifications

• Bachelor’s degree and two years of administrative and/or customer service experience recommended.
• Strong customer service, organizational and relational skills.
• Strong computer skills in Microsoft Office required.
• Understanding of and commitment to the spiritual mission of the university.
• Strong interpersonal and written communication skills.
• Detail oriented with excellent organizational skills; able to keep track of multiple projects and deadlines.
• An articulate, professional demeanor.
• Flexible with the ability to adjust expected tasks and schedule to the updated priorities.
• Works well with people and is responsive to feedback.

Responsibilities

• Support the LSCC Manager by submitting work orders and coordinating building needs.
• Respond to public inquiries, schedule tours, and provide initial event information and pricing details.
• Support event execution by working on site during scheduled events and assisting with setup needs.
• Prepare and send final invoices and support contract and billing processes as needed.
• Maintain the Liberty Station master calendar and process event request forms in CourseDog.
• Build weekly student employee schedules using Humanity software based on event requirements.
• Support hiring, training, and onboarding of student employees.
• Approve student employee timecards in Workday.
• Provide receptionist and information desk coverage for Liberty Station and Mission Valley campuses.

Skills

Customer service

Organizational skills

Written communication

Relational skills

Multitasking

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates.Benefits:We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.Job Summary:PLNU is seeking a service-oriented and detail-driven professional to support the operations of the Liberty Station Conference Center and Mission Valley campus. This role is central to delivering exceptional experiences for campus partners and external guests, while keeping events, schedules, and facilities running smoothly. If you enjoy coordinating logistics, supporting events, and being the go-to problem solver on site, this role offers variety, responsibility, and meaningful impact.Salary:Pay range $19.01 - $22.80Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources.Job Status:Full time***Job Description:What We’re Looking ForStrong customer service mindset with a commitment to creating positive client and guest experiencesAbility to manage multiple priorities in a fast-paced, event-driven environmentComfort coordinating across departments, vendors, and student employeesFlexibility to work varying schedules, including nights and weekends during eventsProfessional presence when interacting with faculty, staff, students, and public clientsHigh level of accountability and reliability in managing schedules and on-site supportInterest in learning and supporting operational processes across multiple campusesAbility to remain calm and responsive when addressing real-time event needsTeam-oriented approach with a willingness to assist in broader auxiliary services functionsWhat You’ll Be DoingSupport the LSCC Manager by submitting work orders and coordinating building needsRespond to public inquiries, schedule tours, and provide initial event information and pricing detailsSupport event execution by working on site during scheduled events and assisting with setup needsPrepare and send final invoices and support contract and billing processes as neededMaintain the Liberty Station master calendar and process event request forms in CourseDogBuild weekly student employee schedules using Humanity software based on event requirementsSupport hiring, training, and onboarding of student employeesApprove student employee timecards in WorkdayProvide receptionist and information desk coverage for Liberty Station and Mission Valley campusesServe as secondary Emergency Responder Coordinator for building emergenciesAssist other Auxiliary Services departments as needed QualificationsBachelor’s degree and two years of administrative and/or customer service experience recommended. Must have strong customer service, organizational and relational skills. Strong computer skills in Microsoft Office required.Understanding of and commitment to the spiritual mission of the university.Strong interpersonal and written communication skills. Able to communicate effectively with various audiences such as vendors, staff, faculty, industry partners, and the community.Detail oriented with excellent organizational skills; able to keep track of multiple projects and deadlines.An articulate, professional demeanor.Flexible with the ability to adjust expected tasks and schedule to the updated priorities.Works well with people and is responsive to feedback.Able to report to multiple campuses in a given week as well as flexibility to work nights/weekend during peak event seasonDemonstrated ability to work in a fast-paced, high-energy environment with a proven ability to meet and complete multiple deadlines and tasks.Willingness to go above and beyond the requirements of the job to be innovative and supportive.Highly detail oriented, motivated, and efficient.Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant.The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local \"Fair Chance\" laws.Physical RequirementsThe work is primarily sedentary and may require sitting for extended periods of time.Use of computer equipment: computer keyboard, mouse, and monitor. Vision to read documents, email and other correspondence, and reports on paper and computer monitor.Ability to communicate effectively with others in person and by phone.Will also stand, stoop, push, pull, and lift up to 30 lbs throughout the day.***At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.