Autonomous Vessel Mission Operator

Saronic Technologies

Virginia Beach (VA)

On-site

USD 90,000 - 130,000

Full time

5 days ago

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Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Retirement Plan 401(k) with match

Stock Options

Generous PTO and Holidays

Parental Leave

Life and Disability Insurance

Pet Insurance

Free lunch and snacks

Job summary

Saronic Technologies is seeking a Mission Operations Specialist to plan and run ASV missions, provide on-site technical support, and coordinate projects from concept to delivery. Travel up to 50% domestically and internationally is required.

You will work with DoD partners, ensure interoperability, and train customers on operation and maintenance of autonomous vessels. Ideal candidates have a technical degree and at least 3 years in field support or customer-facing roles, with strong

Qualifications

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related field.
Minimum of 3 years of experience in a field support or customer-facing technical role.
Willingness to travel up to 50% domestically and internationally.
Active U.S. security clearance is preferred, TOP SECRET with SCI eligibility is a plus.

Responsibilities

On-Site Technical Support: provide on-site assistance during product integration and operations.
System Integration: collaborate to integrate vessels into customer infrastructure and test interoperability.
Customer Training and Documentation: conduct training and create technical manuals and guides.
Remote Support and Troubleshooting: diagnose issues remotely and guide users to resolution.
Field Testing and Validation: participate in field tests and report findings to engineering.
Customer Relationship Management: manage expectations and act as technical liaison.
Continuous Improvement: identify process improvements from customer feedback.
Travel Management: coordinate travel logistics for on-site visits.
ASV Operations and Monitoring: monitor mission progress and adjust parameters as needed.
Data Analysis and Reporting: analyze mission data and generate reports for stakeholders.
Compliance and Safety: ensure regulatory and safety standards are maintained.