Autonomous Technology Support Technician II

Freeport-McMoRan; Bagdad (AZ); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Tuition assistance

Employee Assistance Program

Job summary

Freeport-McMoRan in Bagdad, AZ seeks an Autonomous Technology Support Technician II to install, maintain and troubleshoot onboard IT hardware for fleet management, safety and operations. You will mentor peers, configure wireless networks and contribute to network project design in a mining environment.

The role requires 4+ years in computer/electronic systems troubleshooting or 6+ years with a certification, weekend/shift work, and a strong customer-service mindset.

Qualifications

• Four (4) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair plus one technical certification relevant to the role
• OR six (6) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair
• Customer service orientation and strong organizational skills
• Ability to work weekends, holidays, rotating shifts, and both scheduled and unscheduled overtime as needed

Responsibilities

• Install and maintain onboard IT hardware for fleet management, safety and operational systems
• Troubleshoot to minimize downtime and support wireless networking and data communications
• Mentor peers and contribute to network project design and implementation
• Work with low voltage onboard devices and mobile infrastructure systems

Skills

Customer service orientation

Organizational skills

Weekend/holiday/overtime readiness

Education

Bachelor’s degree in MIS/IT related field

Associate’s degree in IT or related field

High school diploma or GED

Tools

Rajant

Cisco

Network certification

Job description

Title: Autonomous Technology Support Technician II

Location: Bagdad, AZ, US, 86321

Category: Information Systems

Why You Should Apply For This Job

At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career.

Where You Will Work

Looking to live in a small town with big opportunities? Our Bagdad operations in Arizona offers housing at a subsidized rate, a family-friendly atmosphere and numerous amenities including an aquatic center, golf course and fitness center. Located 100 miles northwest of Phoenix, Bagdad is home to the world's first commercial - scale concentrate leach processing facility, as well as one of the longest continuously operating solvent extraction/electrowinning plants in the world. Visit theBagdad town website to learn more.

What You Will Do

Under general supervision, you will provide advanced support for a wide range of technologies used in Mine Operations. This includes installing and maintaining onboard IT hardware for fleet management, safety, and operational systems, as well as wireless clients and 2-way radios. You’ll perform advanced troubleshooting to minimize downtime, support wireless networking and data communications systems, and assist in the execution of Mine Technologies projects. Your role also includes mentoring peers, configuring and monitoring wireless infrastructure, and contributing to the design and implementation of network projects. You’ll work with low voltage onboard devices and mobile infrastructure systems, and perform other duties as assigned.

What You Bring To Freeport

• Four (4) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair plus one technical certification relevant to the role
• OR six (6) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair
• Customer service orientation and strong organizational skills
• Ability to work weekends, holidays, rotating shifts, and both scheduled and unscheduled overtime as needed

Preferred Qualifications

• Bachelor’s degree in MIS/IT related field and two (2) years of experience supporting onboard technologies in mining or similar industrial environments
• Four (4) years of experience supporting onboard technologies in mining or similar industrial environments plus one technical certification
• Six (6) years of experience supporting onboard technologies in mining or similar industrial environments
• High school diploma or GED
• Associate’s degree in information technology or related field
• CompTIA Network+, A+, or equivalent certification
• Rajant, Cisco, or similar network certification
• Electrical/Electronic certification
• Experience troubleshooting Autonomous Technology systems

What We Offer You

The estimated pay range for this role is currently $32.00 - $43.00/hour. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process.

• Affordable medical, dental and vision benefits
• Company-paid life and disability insurance
• 401(k) plan with employer contribution/match
• Paid time off, paid sick time, holiday pay, parental leave
• Tuition assistance
• Employee Assistance Program
• Discounted insurance plans for pet, auto, home and vehicle
• Internal progression opportunities
• Learn more about our competitive and comprehensive benefits package!

What We Require

• Candidates may be required to pass a medical exam.
• Candidates must pass all required training and/or testing.
• Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.
• Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.

Nearest Major Market: Prescott

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