Autonomous Maintenance Tech — 3rd Shift

westrockcoffeeinternaljobs; Conway (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

WestRock Coffee is seeking a Technical Operator to operate, maintain, and optimize automated production equipment in Conway, AR. You will perform autonomous maintenance, conduct inspections, and support continuous improvement to sustain a world-class operation.

The role involves safety adherence, minor troubleshooting, and coaching newer operators to ensure smooth production and reliable performance of automated lines.

Qualifications

• Associates degree or technical diploma in Engineering Technology, Automation, Mechatronics, etc.
• 2–5 years of experience operating and maintaining complex, automated equipment in manufacturing/industrial environments.
• 2–5 years of experience in automotive repair/technology or other electrical/mechanical trades.
• Knowledge of lean manufacturing principles and autonomous maintenance pillar.
• Strong understanding of electrical systems, sensors, and actuators.
• Basic understanding of PLCs (Siemens, Allen-Bradley) and HMI systems.
• Ability to read and interpret electrical and mechanical schematics.
• Strong troubleshooting and diagnostic skills.
• Good communication and documentation skills.
• Familiarity with lean manufacturing or Six Sigma principles.
• OSHA, NFPA 70E, or equivalent electrical safety certification.
• Experience with robotic systems.
• Technical Operator Certification.

Responsibilities

• Adhere to safety protocols and safety maps to perform minor interventions and/or lockout/tagout.
• Assign tasks as needed for operators and support staff for retail lines.
• Ensure products comply with quality expectations and specifications.
• Operate, maintain, and optimize automated machinery to ensure smooth production workflows.
• Perform autonomous maintenance tasks such as cleaning, inspection, lubrication, and centerlining.
• Perform visual inspections to detect abnormalities and prevent failures/downtime.
• Conduct routine operational checks and ensure machines are ready for start-up and shut-down.
• Monitor equipment performance and identify early signs of wear or abnormal conditions.
• Train newer or less technical operators how to properly operate and maintain the equipment.
• Participate in root cause analysis for recurring issues and collaborate with maintenance teams for corrective actions.
• Assist in new equipment installation, testing, and commissioning to ensure proper autonomous maintenance standards are established.
• Maintain accurate logs of machine performance, downtime, and maintenance interventions.
• Participate in continuous improvement projects to enhance equipment reliability and reduce unplanned downtime.
• Collaborate with engineering and maintenance teams for system upgrades, calibration, and modifications.

Skills

Troubleshooting

Electrical schematics reading

Documentation

Lean manufacturing

Communication

Education

Associate degree or technical diploma in Engineering Technology/Automation/Mechatronics

Tools

Siemens PLC

Allen-Bradley PLC

HMI systems

Robotics

Job description

WestRock Coffee is seeking a Technical Operator to operate, maintain, and optimize automated production equipment in Conway, AR. You will perform autonomous maintenance, conduct inspections, and support continuous improvement to sustain a world-class operation.

The role involves safety adherence, minor troubleshooting, and coaching newer operators to ensure smooth production and reliable performance of automated lines.