Automotive Vehicle Inspector & Reports Expert

ACV Auctions; Pasadena (CA); On-site; USD 22,000 - 36,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector in Pasadena to join our growing team. You will inspect vehicles at dealerships, auctions, and off-lease locations, documenting condition, damages, and repair estimates with attention to accuracy and customer clarity.

The role involves travel to dealerships and homes, coordinating with Territory Managers and the sales team to support client satisfaction and platform listings. Excellent English communication and outdoor work ability are required.

Qualifications

• 1 year of automobile field experience with customer service.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products
• Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
• Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

Job description

ACV Auctions is seeking an enthusiastic Inspector in Pasadena to join our growing team. You will inspect vehicles at dealerships, auctions, and off-lease locations, documenting condition, damages, and repair estimates with attention to accuracy and customer clarity.

The role involves travel to dealerships and homes, coordinating with Territory Managers and the sales team to support client satisfaction and platform listings. Excellent English communication and outdoor work ability are required.