Automotive Valet

Darcars; Silver Spring (MD); On-site; USD 34,385,000 - 42,981,000; Full time

Benefits offered by this job

401k

Employee discounts

Community service initiatives

Internal career advancement

Job summary

DARCARS of Silver Spring is hiring an Automotive Valet to support customer satisfaction by managing lane flow and assisting with parking and vehicle movement.

The role requires a valid driver’s license with a safe driving record, plus strong communication with customers and staff. You should be able to stand for long periods, work in various weather, and lift up to 30 lbs; detailing or manual-vehicle experience is a plus. Benefits include 401k, employee discounts, and pathways for advancement.

Qualifications

• Requires valid driver's license with an acceptable driving record.
• Excellent communication with customers and colleagues.
• Strong commitment to customer service.
• Must have a High School diploma or GED.
• Ability to understand instructions and policy documents.
• Ability to stand for long periods and lift up to 30 lbs.
• Detailing experience or manual-vehicle experience is a plus.

Responsibilities

• Greets customers and assists with vehicle parking and retrieval.
• Directs vehicle flow to ensure smooth operations.
• Assist with service write-up and tagging of vehicles.
• Move client vehicles between shop and lot as needed.
• Provide shuttle service to customers when requested.
• Maintain cleanliness of service area and debris removal.
• Report safety or policy issues to management.
• Support dealer exchanges and other duties as assigned.

Skills

Customer service

Communication

Driving

Safety awareness

Education

High School diploma or GED

Job description

DARCARS of Silver Springisnow hiring anAutomotive Valet

TheAutomotive Valet positionplays an extremely important role in customer satisfaction and the overall continued success of our company. In this role,you areresponsible for lane management and will perform various tasks and errands.

For this role, you'll need:

• Valid driver’s license and acceptable, safe driving record
• Strong communication skills with both customers and DARCARS employees
• Demonstrated commitment to customer service
• Requires a High School diploma or equivalent (GED)
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Requires the ability to bend, twist, and stand for long periods of time in various weather conditions
• Ability to lift a minimum of 30 lbs
• Detailing experience is a plus
• Ability to operate manual vehicles is a plus

Benefits:

• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

In this role, you'll:

• Conducts business in a professional and ethical manner
• Greets every customer with a smile
• Directs customers to their desired destinations when parking or retrieving their vehicles
• Assists with service write-up and tagging of customer vehicles
• Assists with efficient vehicle flow within dealership as service tickets are generated.
• Assists Advisors and Technicians by moving client vehiclesto and from the shop andanything else they may need to complete the service visit
• Provides shuttle service to customers, when requested
• Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintains cleanliness of service area, keeping floor clean and dry, as necessary
• Responsible for garbage removal
• Cleans driveway and walkways, removing debris, ice, and snow, as necessary.
• Complies with DARCARS policies and procedures
• Assist in dealer exchanges
• Other duties as assigned

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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