Automotive Technician (General Service, C, B & A Levels)

AAA-The Auto Club Group; Charleston (SC); On-site; USD 31,500 - 110,000; Full time

Benefits offered by this job

AAA membership

Adoption assistance

Comprehensive benefits

Job summary

AAA The Auto Club Group seeks a Service Tech to perform routine maintenance and basic repair work at our Charleston Car Care Facility. Responsibilities include oil changes, tire work, and general vehicle maintenance under supervision.

The role offers a path for career progression within our car care centers, requires a high school diploma or technical training, and a valid driver’s license. On-site work emphasizes safety and customer service excellence.

Qualifications

• High School diploma, GED, or technical school certification required.
• Possess a valid driver’s license.
• Mechanical aptitude and knowledge of automotive systems are required.
• Ability to independently perform basic repairs and maintenance.
• Commitment to safe, organized work area and excellent customer service.

Responsibilities

• Drive vehicles into service bays and perform digital vehicle inspections.
• Conduct general automotive maintenance and repairs.
• Test drive vehicles and prepare for delivery after repairs.
• Maintain clean, organized shop to ensure a positive member experience.
• Mentor less experienced technicians as you advance.

Skills

Mechanical aptitude

Customer service

Automotive knowledge

Valid driver’s license

Education

High School diploma / GED / technical training

Tools

Automotive hand tools

Job description

Job Description

Job Type

Full time

Exempt/Non Exempt

Hourly

Location Details

This is an onsite position located in our Charleston Car Care Facility.

Position Schedule/Shift

Service center hours are Monday-Friday, 7:30 a.m.-6:00 p.m., and Saturday, 8:00 a.m.-4:00 p.m. Schedule and shift assignments will depend on the technician position and level.

Position Summary

ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.

Key Responsibilities

General Service Tech

• Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection
• Performs general automotive maintenance and repairs
• Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete
• Keep the shop clean and organized to ensure a positive member/customer experience
• Learn from Technician A, B, and C colleagues to further advance your career

Technician C

• All General Service Tech opportunities plus:
• Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders
• Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.

Technician B

• All Tech C opportunities plus:
• Work with, mentor, and train less experienced Technicians
• Performs all Service Technician C duties plus advanced repair and maintenance services.

Technician A

• All Tech B opportunities plus:
• Work with, mentor, and train less experienced Technicians
• Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.

Minimum Qualifications: All Service Techs

• Have a High School diploma, GED, or technical school certification
• Possess a valid driver’s license
• Have mechanical aptitude
• Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
• Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.
• Can consistently provide exceptional customer service and improve customer service scores

Preferred Qualifications (General Service Tech)

• G1-Auto Maintenance & Light Repair preferred
• State inspection certificate where applicable
• AC 609 Certification

Minimum Qualifications (Technician C)

• All General Service Tech requirements plus:
• Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.

Preferred Qualifications (Technician C)

• All General Service Tech preferred qualifications plus:
• ASE Certifications (or their equivalent). A4-Suspension & Steering, A5-Brakes
• AC 609 Certification

Minimum Qualifications (Technician B)

• All C Tech requirements plus:
• 3 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications (Technician C)

• All C Tech preferred qualifications plus:
• Two other ASE certifications (or their equivalent)
• AC 609 Certification

Minimum Qualifications (Technician A)

• All B Tech requirements plus:
• 5 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications (Technician A)

• All B Tech preferred requirements plus:
• ASE Certifications (A1 - A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.
• ASE certification L1-Advanced Engine Performance Specialist
• AC 609 Certification

Work Environment

• May experience loud noises and odors intermittently in the shop environment.
• This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
• Must have own tools appropriate for their skill level for use in the center.
• Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.
• Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Compensation & Benefits Overview

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Pay rates starting at (rate based on experience + annual bonus eligibility)

• General Service Tech: $15 - $17 hourly
• C Technician: $17 - $25 hourly, based on production
• B Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity.
• A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).

Financial Protection & Insurance

• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.

Retirement & Savings

• 401(k) plan to support long-term financial goals.
• 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre- or post-tax.
• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
• Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
• Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
• Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.

Paid Holidays

• Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.
• Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.
• Paid leave programs, including parental, bereavement, jury duty, and military leave.

Career Growth & Education

• Tuition assistance (up to $5,250 annually; 80% covered by ACG).
• Professional certification support with 100% reimbursement for eligible programs.
• Opportunities for career development and advancement.

Additional Perks

• Complimentary AAA membership with roadside assistance and travel discounts.
• Adoption assistance program.

Job Posting Period

This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool is identified.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.