Automotive Technician: Diagnostics, Repairs & Customer Care

Dilawri Group of Companies; Richmond (VA); On-site; USD 44,000 - 59,000; Full time

Job summary

Dilawri Group of Companies is seeking a Service Technician for Volvo Car Richmond to perform diagnostics, repairs, and maintenance according to manufacturer guidelines and warranty requirements.

Reporting to the Service Manager, you will maintain high productivity, ensure accurate documentation, and support positive customer relationships through quality workmanship and timely communication.

Qualifications

• Automotive technician certification or enrollment in an equivalent apprenticeship program (Red Seal an asset).
• Excellent mechanical aptitude and understanding of vehicle systems.
• Ability to read/interpret repair orders, bulletins, and manufacturer documentation.
• Strong organizational and time-management skills with attention to detail.
• Effective communication and customer service skills.
• Valid Class 5 driver’s license with a clean driving record.

Responsibilities

• Perform vehicle repairs and maintenance according to repair orders and dealership standards.
• Road test vehicles before and after servicing to verify repairs.
• Document services and repairs clearly in work orders.
• Maintain clean, safe, and organized workspace and ensure compliance with warranty procedures.

Skills

Automotive certification

Mechanical aptitude

Repair orders interpretation

Time management

Customer service

Valid driver's license

Education

Automotive technician certification or apprenticeship (Red Seal asset)

Job description

Dilawri Group of Companies is seeking a Service Technician for Volvo Car Richmond to perform diagnostics, repairs, and maintenance according to manufacturer guidelines and warranty requirements.

Reporting to the Service Manager, you will maintain high productivity, ensure accurate documentation, and support positive customer relationships through quality workmanship and timely communication.