Automotive Technician-Diagnostics, Repairs & Customer Care

Hoffman Auto Group; East Hartford (CT); On-site; USD 42,000 - 65,000; Full time

Job summary

Hoffman Auto Group in East Hartford, CT seeks a customer-focused automotive technician to diagnose and repair vehicles, documenting work and testing to ensure quality. You will uphold safety standards and work to meet production targets while maintaining a positive customer experience.

Ideal candidates have 1–2 years of related service experience, strong communication, and a willingness to stay current with OEM data and service bulletins.

Qualifications

• 1-2 years’ experience in a customer service oriented environment preferred.
• Adapt and embrace change with an internal and external customer centric mindset.
• Excellent written and oral communication; strong interpersonal skills.

Responsibilities

• Read and understand customer complaints; diagnose findings and advise repairs.
• Complete all authorized repairs per manufacturer and company policy.
• Return warranty parts to parts department and road test as needed to verify repairs.

Skills

Customer service

Communication

Teamwork

Problem-solving

Education

High School Diploma

Job description

Hoffman Auto Group in East Hartford, CT seeks a customer-focused automotive technician to diagnose and repair vehicles, documenting work and testing to ensure quality. You will uphold safety standards and work to meet production targets while maintaining a positive customer experience.

Ideal candidates have 1–2 years of related service experience, strong communication, and a willingness to stay current with OEM data and service bulletins.