Automotive Technician

Sullivan Tire; Watertown (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Sullivan Tire is seeking an Automotive Technician to independently perform repairs and servicing on customer vehicles, ensuring high-quality service and customer satisfaction. Responsibilities include tire repairs, safety inspections, and effective customer communication. This position requires a high school diploma, relevant experience, and a valid driver's license.

Benefits

Health Insurance - Medical, Vision, and Dental

Life and Disability Insurance

Paid Holidays, Personal Time, and Vacation Time

Discounted Services

Employee Stock Ownership Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Qualifications

• Minimum of 1 year of experience with 1-3 ASE certifications.
• Valid Driver's License required.

Responsibilities

• Perform tire repairs, lube changes, and vehicle inspections.
• Communicate effectively with customers about repairs needed.
• Adhere to safety and environmental standards.

Skills

Customer service focus

Ability to lift 40-50 lbs.

Conflict resolution skills

Understanding of the automotive tire and auto service industry

Basic understanding of VAST and automotive PC programs

Basic math skills

Ability to multi-task

Team player

Education

High school diploma or equivalent

Technical degree

Job description

Sullivan Tire, an employee-owned company, has an opportunity for an Automotive Technician. The Automotive Technician independently performs vehicle repairs and services on customer's vehicles while delivering the highest quality and customer satisfaction.

Responsibilities :

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube / oil / filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised diagnosis and repairs of vehicles including, but not limited to, maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune-ups utilizing automotive tools, equipment, and software (i.e., VAST, Automotive PC programs).
• Produce accurate repair estimates on customer vehicles.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Properly adhere to safety and environmental standards, including maintaining a neat and clean work area by properly disposing of all waste products.
• Communicate with customers and sales staff in understandable terms about the repairs needed to the vehicle and the value of the repairs.
• Adheres to internal controls, policies, and procedures.
• Assume other responsibilities as needed.

Requirements

Education / Experience :

• High school diploma or equivalent.
• A technical degree is a plus!
• Minimum of 1 year of experience with 1-3 ASE certifications.
• A valid Driver's License is required.

Skills / Knowledge :

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills
• Solid understanding of the automotive tire and auto service industry
• Basic understanding of VAST and automotive PC programs.
• Basic math skills to produce accurate repair estimates.
• Ability to multi-task in a fast-paced environment
• Team player

Benefits :

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! Employee Stock Ownership Plan
• Flexible Spending
• 401(k) with Company Match
• Tuition Reimbursement

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is " Treat everyone, customers, and fellow employees, as you would a member of your family ." Come and join our family!

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Automotive Technician • Watertown, MA, US