Automotive Technician

Big O Tires; Tempe (AZ); On-site; USD 60,000 - 100,000; Full time

Job summary

Big-O-Tires in Tempe, AZ is seeking an Automotive Technician - B Level to diagnose and repair a broad range of vehicles, ensuring safety, reliability and customer satisfaction. You will interpret technical manuals and use diagnostic tools to identify issues, perform engine, transmission, suspension, and electrical work, and communicate options clearly to customers.

Join our team to maintain high quality standards, keep a clean, safe work area, and contribute to efficient daily operations in a

Qualifications

• High school diploma or equivalent is required or similar.
• Completion of an accredited automotive technician training program or equivalent experience.
• Valid ASE B-Level certification (or ability to obtain within timeframe).
• Experience in automotive service and repair.
• Ability to read and interpret technical manuals and diagnostic equipment.

Responsibilities

• Perform detailed diagnostic procedures to identify mechanical and electrical issues in vehicles.
• Perform automotive repairs including engine, transmission, suspension, and electrical system work.
• Communicate clearly with customers and team members regarding vehicle conditions and repair options.
• Maintain a clean, safe, and organized work area to comply with safety regulations.

Skills

Customer communication

Team collaboration

Reading diagnostic manuals

Education

High school diploma or equivalent

Automotive technician training program

ASE B-Level certification

Experience in automotive service and repair

Ability to read and interpret manuals/diagnostic data

Tools

Diagnostic tools

Job description

00DEPT FullTime Tempe, AZ, US

Salary Range: $60,000.00 To $100,000.00 Annually

About the Role:

The Automotive Technician - B Level plays a critical role in ensuring the safety, reliability, and performance of a wide range of vehicles through expert diagnostic and repair services. This position requires a thorough understanding of automotive systems and the ability to perform complex repairs and maintenance tasks efficiently. The technician will work closely with customers and team members to identify vehicle issues, recommend appropriate services, and execute repairs to meet high-quality standards. Maintaining a clean and organized work environment is essential to promote safety and efficiency in daily operations. Ultimately, this role contributes to customer satisfaction and the overall success of the automotive service department by delivering dependable and professional automotive care.

Minimum Qualifications:

• High school diploma or equivalent.
• Completion of an accredited automotive technician training program or equivalent experience.
• Valid automotive technician certification (e.g., ASE B-Level certification) or ability to obtain within a specified timeframe.
• Demonstrated experience in automotive service and repair.
• Ability to read and interpret technical manuals, diagnostic equipment, and repair instructions.

Preferred Qualifications:

• Advanced certifications in specialized automotive systems (e.g., electrical, engine performance).
• Experience with computerized diagnostic tools and software.
• Strong customer service experience in an automotive environment.
• Familiarity with environmental and safety regulations related to automotive repair.
• Previous experience working in a fast-paced automotive service center.

Responsibilities:

• Perform detailed diagnostic procedures to identify mechanical and electrical issues in vehicles.
• Perform automotive repairs including engine, transmission, suspension, and electrical system work.
• Communicate clearly and effectively with customers and team members regarding vehicle conditions and repair options.
• Maintain a clean, safe, and organized work area to comply with safety regulations and promote operational efficiency.

Skills:

Clear communication skills are essential for explaining complex vehicle issues and repair options to customers and collaborating effectively with team members. Maintaining a clean work area supports safety protocols and enhances workflow efficiency, which is critical in a busy service environment. Proficiency in automotive service and repair allows the technician to accurately diagnose problems and perform repairs that restore vehicle functionality and safety. Diagnostic procedures require analytical thinking and attention to detail to identify underlying issues using specialized tools and technology. Preferred skills such as advanced certifications and experience with diagnostic software further enhance the technician's ability to handle complex repairs and deliver exceptional service.