Automotive Technician

Mercedesbenzoflittlerock; Little Rock (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Life Insurance

Vision Insurance

Short term and long-term disability

401K

Paid time off

Closed on Sundays

Job summary

Winrock Automotive Group in Little Rock, AR seeks an Automotive Technician to maintain, inspect, and repair vehicles in the service bay. You will provide accurate vehicle information to the service manager and advisors involved in business processes.

Responsibilities include diagnostics, maintenance, and road-testing as needed. You will communicate with parts and service staff, document work, and stay current with factory bulletins and trainings, while upholding safety standards and professional

Qualifications

• 2+ years' automotive technician experience preferred.
• Knowledge in service for automotive technicians.
• ASE certification may be required, per role.
• Diagnostic, electrical and engine repair knowledge.
• Broad knowledge of new vehicle technologies.
• Ambitious, hardworking team player.
• Basic computer skills.
• Customer-service oriented demeanor.
• Ability to use electronic diagnostic equipment.
• Willingness to learn new repair procedures and specs.

Responsibilities

• Perform vehicle repair, inspection and maintenance per repair order.
• Complete system diagnostics and automotive troubleshooting.
• Communicate with parts dept and service advisors regularly.
• Diagnose malfunctions and perform repairs as authorized.
• Recommend safety and reliability improvements.
• Document work on repair orders.
• Maintain tools and inventory for shop use.
• Stay current with factory bulletins and trainings.
• Road-test vehicles to verify quality when needed.
• Coordinate status with service advisors; follow safety policies.
• Learn new techniques and participate in training as requested.
• May train or mentor coworkers; may ride with customers when allowed.

Skills

Customer service mindset

Team collaboration

Ability to learn new technology

Diagnostic thinking

Education

High school diploma or equivalent

ASE Certification (optional)

Tools

Electronic diagnostic equipment

Job description

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family-owned business dedicated to our employee’s success and growth. With six locations in the Natural State (Arkansas), opportunities abound!

POSITION SUMMARY

An Automotive Technician, often called Service Tech, will maintain, inspect, and repair vehicles within the service bay. Provides accurate information to service manager and service advisors, concerning vehicles that are processed through the company for business purposes.

ESSENTIAL DUTIES

• Perform vehicle repair, multi-point inspection, and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Complete system diagnostics and full automotive troubleshooting and testing
• Communicate with parts department and service advisors regularly to effectively manage production and customer communication
• Diagnose the cause of any malfunction and perform repair, if authorized by the Customer
• Make appropriate recommendations to ensure safety and reliability of customer vehicles
• Document work performed on each vehicle on the repair order
• Maintain an inventory of normal technician's tools not normally inventoried by the service department as special tools
• Keep aware of factory technical bulletins and participating in factory-sponsored training classes as appropriate
• Road-test vehicles to ensure quality work as needed
• Communicate directly with service advisors regarding the status of the service work
• Comply with company safety policies and procedures
• Efficient and accurate work in accordance with dealerships and factory standards
• Continuously learn new technical information and techniques
• Attend technician training courses, as requested by service manager
• May be asked to train and/or mentor other coworkers, as needed
• May be asked to speak with or ride with customers, if authorized by supervisor
• Conduct business in an ethical and professional manner
• Performs other job-related duties and responsibilities as may be assigned from time to time

ADDITIONAL RESPONSIBILITIES

• Maintain professional appearance in accordance with the employee handbook
• Maintain an organized, safe, and clean shop area
• Expected to arrive to work on time and work required shift
• Follow instructions from supervisor
• Interact effectively with co-workers
• Receive feedback from supervisor in a positive manner

QUALIFICATIONS

• Work experience within the related job duties assigned; 2+ years’ experience as an automotive technician preferred.
• Demonstrates knowledge in area of service for automotive technicians
• Additional certifications may be required, such asASE Certification, etc.
• A-level qualifications, including Diagnostic, Electrical and Engine Repair
• Broad knowledge of new vehicle technologies
• Ambitious, hardworking presence in a team environment
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Ability to collaborate effectively and to operate electronic diagnostic equipment
• Ability to learn new technology, repair and service procedures and specifications

EDUCATION

High school diploma or equivalent. See qualifications above for further education requirements.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee is regularly required to stand and walk. Frequently required to climb; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently expected to test drive customer vehicles, however the normal day-to-day operations will be conducted in a professional service bay area. The noise level in the work environment is usually moderate.

PRE-EMPLOYMENT SCREENING

Motor vehicle record, drug screen, and background checks required

WHAT WE OFFER

• Medical, Dental and Life Insurance
• Vision Insurance
• Short term and long-term disability
• 401K
• Paid time off
• Closed on Sundays

The company reserves the right to review and change responsibilities, job duties, and/or skills at any time, with or without notice. This job description is not intended to maintain a complete list of all responsibilities, duties, and/or skills required for this job. Your employment is “At Will”, which means you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to quit at any time.Therefore, this job description is not a contract of employment. The company is an equal opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state, and local laws.