Automotive Technician

Monro, Inc.; Lima (OH); On-site; Full time

Job summary

A leading company in automotive maintenance is seeking an Automotive Technician. This role involves conducting diagnostics, performing repairs, and ensuring exceptional customer service. Technicians will work in a shop environment and must be flexible with hours. Growth opportunities and benefits are available.

Benefits

Performance incentives

Paid vacation and holidays

Reimbursement for ASE Certifications

401(k) eligibility

Employee Discounts

Healthcare

Vision

Dental

Qualifications

• High School Diploma or equivalent required.
• ASE certification and State Inspection license preferred.

Responsibilities

• Perform basic vehicle diagnostics and routine maintenance.
• Conduct Monro’s Courtesy Inspection process on every guest vehicle.
• Assist in inventory management and general store duties.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Automotive training

Tools

Basic tools

Job description

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Company Description

Company Info:
Monro Inc. is a leader in the automotive maintenance and repair services industry. We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first—selling them only what they need and making sure the work performed on their cars is done right the first time, every time.

Founded in 1957 in Rochester, New York, we now have over 1,300 company-owned locations servicing over four million cars each year in the US in 28 eastern and mid-western states. Monro offers our guests a wide range of tire choices and repair services, such as exhaust, brake, suspension, alignment, ride control, tire, battery, electrical, air conditioning, and scheduled maintenance services under several leading brands. We are a publicly traded company and a top performer on the NASDAQ both in our results and our return to our investors.

Compensation for this position is $25.00 per hour/$40.00 per hour flat rate based on experience.

Job Description

About the Role:

The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

Responsibilities:

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians.
• Assist in inventory management, including pulling tires and parts, unloading, and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
• Perform services in accordance with Monro’s safety standards, including wheel torque, oil safety, and compliance procedures.
• Test drive vehicles following Monro’s Road Test policy, utilizing dedicated test drive routes while maintaining traffic and safety laws.
• Understand and adhere to company policies, governmental standards, environmental codes, and ANSI/OSHA standards, using all required safety standards.
• Maintain technical knowledge through the timely completion of Monro University training courses and modules.
• Operate and maintain all equipment safely, including lifts, welders, brake lathes, etc., following manufacturer guidelines.
• Perform other duties as assigned.

Profile Summary:

• Capable of basic automotive maintenance, repair, and tire services.
• Ability to diagnose problems, identify root causes, and determine solutions.
• Ability to interpret and execute instructions in written, oral, and diagram formats.
• Strong customer service skills.
• Strong communication skills to convey technical issues and write routine reports.

Work Environment & Physical Requirements:

This job operates in an automotive shop environment with exposure to noise, weather, chemicals, odors, dirt, and dust. Technicians must be able to:

• Work flexible hours, including evenings, weekends, and holidays.
• Lift, carry, and stock merchandise and supplies up to 75 lbs.
• Stand and walk for long periods.
• Reach overhead and below knees, including squatting, bending, kneeling, and twisting.

This summary is not exhaustive; other duties may be assigned as needed.

Qualifications

• High School Diploma or equivalent.
• Automotive training or equivalent experience.
• ASE certification and State Inspection license preferred.
• Valid driver’s license with satisfactory MVR.
• Own basic tools or participate in Monro’s tool purchase program.

Additional Information

Benefits include:

• Performance incentives.
• Paid vacation and holidays for full-time teammates.
• Reimbursement for ASE Certifications and State Inspection Licenses.
• 401(k) eligibility immediately upon hire.
• Direct Deposit, Employee Discounts, Healthcare, Vision, Dental, and more.

Your next destination!

Growth Opportunity: Monro supports career growth through coursework, leadership development, and certifications via Monro University, helping teammates advance their careers.

Monro, Inc. is an equal opportunity employer, considering all applicants regardless of protected characteristics.