Automotive Technician

Sullivan Tire And Auto Service; Hyannis (MA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health Insurance (Medical, Vision, and

Life and Disability Insurance

Paid Holidays, Personal Time, and VAC

Discounted Services

Employee Owned ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service in Hyannis, MA, is seeking an Automotive Technician. The role involves independently performing vehicle repairs and tire services, delivering high quality workmanship and customer satisfaction.

You will diagnose and repair brakes, steering, suspension, and other systems, perform maintenance, document repairs, and communicate with customers. A high school diploma, 1 year experience and ASE certs preferred; valid driver’s license required.

Qualifications

• High school diploma or equivalent.
• 1–3 ASE certifications preferred.
• Technical degree is a plus.
• Valid driver’s license required.

Responsibilities

• Mount, dismount, balance tires and perform tire service on passenger/light trucks.
• Perform lube/oil/filter changes on domestic and foreign cars.
• Document vehicle safety inspections.
• Diagnose and repair vehicles including maintenance, brakes, steering, suspension, and related systems.
• Produce accurate repair estimates.
• Communicate with customers about repairs and value.

Skills

Customer service

Lift 40-50 lbs

Conflict resolution

Tire & auto service knowledge

VAST/auto PC programs

Estimate repair costs

Multi-tasking

Team player

Education

High school diploma or equivalent

Technical degree a plus

Tools

VAST

Job description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity for an Automotive Technician. The Automotive Technician independently performs vehicle repairs and services on customer's vehicles while delivering the highest quality and customer satisfaction.

Description

Sullivan Tire, an employee-owned company, currently has an opportunity for an Automotive Technician. The Automotive Technician independently performs vehicle repairs and services on customer's vehicles while delivering the highest quality and customer satisfaction.

Responsibilities

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised diagnosis and repairs of vehicles including, but not limited to, maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune-ups utilizing automotive tools, equipment, and software (i.e., VAST, Automotive PC programs).
• Produce accurate repair estimates on customer vehicles.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Properly adhere to safety and environmental standards, including maintaining a neat and clean work area by properly disposing of all waste products.
• Communicate with customers and sales staff in understandable terms about the repairs needed to the vehicle and the value of the repairs.
• Adheres to internal controls, policies, and procedures.
• Assume other responsibilities as needed.

Requirements

• High school diploma or equivalent.
• A technical degree is a plus!
• Minimum of 1 year of experience with 1-3 ASE certifications.
• A valid Driver's License is required.

Skills/Knowledge

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills
• Solid understanding of the automotive tire and auto service industry
• Basic understanding of VAST and automotive PC programs.
• Basic math skills to produce accurate repair estimates.
• Ability to multi-task in a fast-paced environment
• Team player

Benefits

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP Retirement Plan
• Flexible Spending
• 401(k) with Company Match
• Tuition Reimbursement

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is "Treat everyone, customers, and fellow employees, as you would a family member." Come and join our family!