Automotive Technical Writer — Install Guides & Content (Hybrid)

RB Distribution, Inc.

Colmar (PA)

Hybrid

USD 69,000 - 100,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

401(k) with company match

Employee stock purchase plan

Job summary

Dorman, a US automotive parts company, is seeking a Technical Writer to create installation instructions, technical notes, and automotive content for technicians and DIYers. You will work with engineers, product teams, and marketing, attend product try-ons, and capture installation photography to support our products.

This hybrid role is based at our Colmar, PA headquarters, onsite three days per week with flexibility for events.

Qualifications

Minimum 5 years in graphic design and editing.
Strong automotive background or industry experience essential.
Proficiency in Adobe InDesign, Photoshop, Illustrator, and Lightroom.

Responsibilities

Write technical product installation instructions.
Evaluate and improve the current product instruction creation process.
Cross-functional collaboration with Product Management and Quality teams to troubleshoot product instruction needs including installation and defects.
Develop and evaluate reporting, enhancing the quantity and quality of product instructions.
Partner with Marketing and On Site Garage teams for development and maintenance of instructions via print, web, and video modalities.
Create and/or modify technical content for ease of customer understanding.
Other duties as assigned.