Automotive Store Manager- Waterford Area

Monro, Inc.; Waterford (CT); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading auto service company seeks an Automotive Store Manager for the Waterford area. The role involves daily leadership and operational management, ensuring a five-star guest experience. Candidates should have significant leadership experience in automotive retail and strong communication skills. The company offers various benefits and supports career development through training and certifications.

Benefits

Health Insurance

401K with Company Match

Paid Vacation and Holidays

Employee Discounts

Qualifications

• 4-6 years of leadership experience in automotive retail or sales environment.
• Proven ability to manage financial results and control costs.

Responsibilities

• Develop sales and technical teammates to deliver a consistent five-star guest experience.
• Achieve sales goals through effective planning and product knowledge.
• Manage staffing through recruiting, hiring, training, and scheduling.

Skills

Customer-focused mindset

Excellent communication

Business acumen

Basic math skills

Effective coaching

Education

High School Diploma or equivalent

Job description

Automotive Store Manager - Waterford Area

• Full-time
• Department: District 86

Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer, owning and operating over 1,200 stores across 32 states. Our brands include Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, among others. We are committed to providing a five-star guest experience, supported by a team-focused environment and ongoing investments in store improvements, technology, and career development through Monro University.

We are seeking motivated individuals to join our team at various career stages. Positions are available in retail locations, field management, and store operations at our Store Support Center in Rochester, NY. If you enjoy helping others, working on cars, and building guest relationships, consider joining us. Contact us to learn more about Destination Monro — your career opportunity.

Position Overview

The Store Manager is responsible for daily leadership and operational management of the store and teammates, aligning with Monro’s vision to be the leading auto and tire center trusted for quality maintenance and repairs.

Compensation

Pay will be based on experience, with additional compensation opportunities.

Responsibilities

1. Develop sales and technical teammates to deliver a consistent five-star guest experience.
2. Achieve sales goals through effective planning, product knowledge, and industry understanding.
3. Introduce tire and service products to maximize sales, guest satisfaction, and loyalty.
4. Support teammates in establishing a productive sales environment via training and development.
5. Manage staffing through recruiting, hiring, training, scheduling, and performance evaluations.
6. Control expenses related to payroll, store maintenance, supplies, utilities, and other costs.
7. Perform additional duties as assigned.

Management Responsibilities

The Store Manager oversees all store positions, including technicians and service managers, operating under the District Manager’s guidance.

Qualifications

• High School Diploma or equivalent.
• 4-6 years of leadership experience in automotive retail or sales environment.
• Proven ability to manage financial results and control costs.
• Strong leadership to motivate teams and achieve goals.

Skills & Knowledge

• Customer-focused mindset with experience in customer-centric environments.
• Excellent communication skills, both verbal and written.
• Business acumen with a drive to exceed goals.
• Basic math skills for calculating figures and percentages.
• Proactive, able to multitask in a fast-paced setting.
• Effective coaching and mentoring abilities.

Work Environment & Physical Requirements

The role involves working in an automotive shop environment with exposure to noise, weather, chemicals, and physical demands such as lifting up to 50 lbs., standing, and reaching.

Must possess a valid driver’s license and a satisfactory Motor Vehicle Report (MVR). Flexibility to work various hours, including evenings, weekends, and holidays, is required.

Benefits

• Health Insurance
• 401K with Company Match
• Paid Vacation and Holidays
• Employee Discounts

Career Development

Monro supports career growth through on-the-job training, certifications, and coursework via Monro University, empowering teammates to advance their careers.

Monro, Inc. is an equal opportunity employer, providing all applicants with equal consideration regardless of race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.