Automotive Store Manager in Training

Delaney Tire and Auto; Wilmington (NC); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their Wilmington location. This role is pivotal in ensuring operational excellence, promoting customer satisfaction, and driving business performance. The ideal candidate will have a strong background in automotive repair, coupled with leadership experience and a passion for team development. You will oversee daily operations, manage a talented team, and ensure compliance with safety and environmental standards. If you thrive in a fast-paced environment and are driven by results, this is the perfect opportunity to make a significant impact in a growing company.

Benefits

401(k)

Bonus based on performance

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• 3+ years in automotive repair with management experience preferred.
• Strong leadership and team-building skills required.

Responsibilities

• Manage and direct automotive technicians and service operations.
• Ensure exceptional customer service and oversee vehicle inspections.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Strong POS computer skills

Leadership ability

Team building skills

Flexible retail schedule

Education

College degree or coursework

Job description

Benefits:

1. 401(k)
2. Bonus based on performance
3. Competitive salary
4. Free uniforms
5. Health insurance
6. Opportunity for advancement
7. Paid time off
8. Training & development

At Delaney Tire and Auto, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Delaney Tire and Auto Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Delaney Tire and Auto Store Manager in Training, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Recruit, hire, train, motivate, evaluate, schedule, and coach employees
2. Deliver exceptional customer service while listening and consulting customers
3. Follow up with customers on services requested, estimated completion times, etc.
4. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
5. Deliver and discuss pricing estimates with customers as well as promoting shop service specials
6. Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
7. Oversee all sales, accounting, and clerical functions from Service Advisors
8. Oversee technicians’ inspections, diagnosing and repairing of domestic, European, and Asian cars and light trucks
9. Maintain inventory counts
10. Responsible for any inventory losses
11. Overall cleanliness and organization of the facility, including environmental compliance
12. Employee payroll; record keeping of hours and scheduling
13. Updating and submitting daily sales reports to Corporate

Qualifications

A minimum of 2 years of store or service manager experience

1. General automotive knowledge
2. Excellent customer service disposition
3. Good communication skills
4. Strong POS computer and Internet skills
5. Leadership ability
6. Team building skills
7. Ability to work a flexible retail schedule including weekends, evenings, and holidays
8. Valid driver’s license