Automotive Store Manager In Training

Delaney Tire and Auto; Rocky Mount (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Delaney Tire and Auto is seeking a Store Manager to oversee operations, ensure customer satisfaction, and lead a team of technicians. The ideal candidate will have a minimum of 2 years of management experience in the automotive industry, strong leadership skills, and a commitment to quality service. This role offers opportunities for advancement and a competitive salary.

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Free uniforms

Opportunity for advancement

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge required.
• Ability to work a flexible retail schedule.

Responsibilities

• Manage and direct automotive technicians in the shop.
• Deliver exceptional customer service and follow up with customers.
• Oversee inventory counts and maintain cleanliness of the facility.

Skills

Customer service

Communication

Leadership

Team building

General automotive knowledge

Education

College degree or coursework

Tools

POS systems

Computer skills

Job description

Benefits:

401(k)

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

At Delaney Tire and Auto we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Delaney Tire and Auto Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Delaney Tire and Auto Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

Recruit, hire, train, motivate, evaluate, schedule and coach employees

Deliver exceptional customer service while listening and consulting customers

Following up with customers, services requested, estimated completion times etc.

Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.

Oversee all sales, accounting and clerical functions from Service Advisors

Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Maintain inventory counts

Responsible for any inventory losses

Overall cleanliness and organization of the facility, including environmental compliance

Employee’s payroll; record keeping of hours and scheduling

Updating and submitting daily sales reports to Corporate

Qualifications

A minimum of 2 years of store or service manager experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Strong POS computer and Internet skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver’s license