Automotive Store Manager — Growth & Operations Leader

Midas 591; Southgate (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Midas is seeking an experienced Store Manager in Michigan to oversee day-to-day operations, financial performance, and safety. The role requires leadership, P&L experience, and a strong customer service orientation to grow existing and new business.

The candidate should have automotive knowledge, supervisory experience, and the ability to manage inventory, pricing, and daily reporting while maintaining a high standard of service and shop efficiency.

Qualifications

• A minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Strong POS computer and Internet skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees.
• Deliver exceptional customer service while listening and consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Responsible for any inventory losses.
• Overall cleanliness and organization of the facility, including environmental compliance.
• Employee’s payroll; record keeping of hours and scheduling.
• Updating and submitting daily sales reports to Corporate.

Skills

Store management

Automotive knowledge

Customer service

Communication

POS systems

Leadership

Team building

Flexible schedule

Driver's license

Job description

Midas is seeking an experienced Store Manager in Michigan to oversee day-to-day operations, financial performance, and safety. The role requires leadership, P&L experience, and a strong customer service orientation to grow existing and new business.

The candidate should have automotive knowledge, supervisory experience, and the ability to manage inventory, pricing, and daily reporting while maintaining a high standard of service and shop efficiency.