Automotive Store Manager

Midas MUELLER; Wheeling (IL); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead operations in a fast-paced automotive environment. This role involves managing business performance, ensuring customer satisfaction, and fostering a collaborative team atmosphere. The ideal candidate will have a strong background in automotive repair, exceptional leadership skills, and a passion for continuous improvement. Join a company committed to quality service and be part of a team that values growth and excellence. If you thrive in a customer-focused environment and have a knack for managing teams effectively, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in automotive repair industry.
• Supervisory and management experience required.
• Strong background in P&L management and continuous improvement.

Responsibilities

• Manage store operations and performance, ensuring safety and efficiency.
• Recruit, hire, train, and motivate employees.
• Deliver exceptional customer service and oversee vehicle inspections.

Skills

Customer Service Skills

Leadership Abilities

Communication Skills

General Automotive Knowledge

POS and Internet Skills

Education

College Degree or Coursework

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Store Manager Responsibilities

1. Manage business operations and store performance, including safety, efficiency, and profit/loss accountability.
2. Promote customer satisfaction, retention, and growth of existing and new business.
3. Oversee operations related to cost control, inventory management, environmental compliance, and safety.
4. Provide strong leadership to cultivate a collaborative and productive work environment.

Ideal Candidate

We seek a seasoned manager with an entrepreneurial spirit who will be responsible for operations, financial performance, morale, and growth initiatives. The ideal candidate has:

• A college degree or coursework (preferred)
• At least three years of experience in the automotive repair industry
• Supervisory, management, or mentorship experience
• A background in continuous improvement and P&L management
• Exceptional interpersonal skills

Key Responsibilities

1. Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
2. Deliver exceptional customer service, including listening and consulting with customers.
3. Follow up with customers regarding services requested and estimated completion times.
4. Oversee vehicle inspections, make recommendations, and source parts.
5. Discuss pricing estimates and promote shop service specials.
6. Lead and train the team, aligning with company vision, purpose, core values, and employee creed.
7. Manage sales, accounting, and clerical functions from Service Advisors.
8. Oversee technicians' inspections, diagnostics, and repairs of domestic, European, and Asian vehicles and light trucks.
9. Maintain inventory counts and manage inventory losses.
10. Ensure cleanliness, organization, and environmental compliance of the facility.
11. Handle employee payroll, record keeping, and scheduling.
12. Update and submit daily sales reports to corporate.

Minimum Qualifications

• At least 2 years of store or service management experience.
• General automotive knowledge.
• Excellent customer service skills.
• Good communication skills.
• Strong POS and internet skills.
• Leadership and team-building abilities.
• Flexible schedule including weekends, evenings, and holidays.
• Valid driver’s license.