Automotive Store Manager

Midas International, LLC; Wentzville (MO); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where you will lead a team in delivering top-notch automotive services. This role requires a seasoned manager with a strong entrepreneurial spirit to drive operations, enhance customer satisfaction, and ensure financial performance. You will be responsible for recruiting and training staff, managing inventory, and maintaining a safe and compliant work environment. If you thrive in a dynamic setting and are passionate about automotive service, this opportunity is perfect for you to make a significant impact in the industry.

Qualifications

• Minimum 2 years of store or service manager experience required.
• Strong leadership and team building skills are essential.
• General automotive knowledge and excellent customer service disposition needed.

Responsibilities

• Manage and direct automotive technicians and service operations.
• Deliver exceptional customer service and oversee vehicle inspections.
• Ensure cleanliness, organization, and compliance in the facility.

Skills

Customer Service

Leadership

Team Building

Automotive Knowledge

Communication Skills

POS Computer Skills

Education

College Degree or Coursework

Tools

Computer Systems

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Recruit, hire, train, motivate, evaluate, schedule and coach employees
2. Deliver exceptional customer service while listening and consulting customers
3. Follow up with customers regarding services requested, estimated completion times, etc.
4. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
5. Deliver and discuss pricing estimates with customers as well as promoting shop service specials
6. Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
7. Oversee all sales, accounting, and clerical functions from Service Advisors
8. Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
9. Maintain inventory counts
10. Be responsible for any inventory losses
11. Ensure overall cleanliness and organization of the facility, including environmental compliance
12. Manage employee payroll; record keeping of hours and scheduling
13. Update and submit daily sales reports to Corporate

Qualifications

1. A minimum of 2 years of store or service manager experience
2. General automotive knowledge
3. Excellent customer service disposition
4. Good communication skills
5. Strong POS computer and Internet skills
6. Leadership ability
7. Team building skills
8. Ability to work a flexible retail schedule including weekends, evenings, and holidays
9. Valid driver’s license