Automotive Store Manager

Tuffy Tire & Auto 10013; Northville (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading automotive service provider as an Automotive Store Manager. You will lead a team to ensure customer satisfaction, manage shop operations, and drive sales in a high-volume environment. This role requires strong leadership and organizational skills, along with a passion for delivering quality service.

Benefits

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Profit sharing

Training & development

Tuition assistance

Vision insurance

Paid Holidays and Paid Time Off

Careers Advancement Opportunities

Flexible Scheduling

Closed on Sundays

Qualifications

• Previous automotive management (Manager or Assistant Manager) is required.
• Ability to thrive in a fast-paced environment.
• Excellent team building and leadership skills.

Responsibilities

• Ensure customer satisfaction is the top priority.
• Oversee all aspects of operating a service center.
• Hire and maintain a staff that reflects company culture.

Skills

Organizational skills

Leadership skills

Sales experience

Education

Bachelor’s degree in management, business administration, or relevant field

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Profit sharing
• Training & development
• Tuition assistance
• Vision insurance

Benefits/Perks

• Paid Holidays and Paid Time Off
• Careers Advancement Opportunities - we are always looking to promote from within!
• Flexible Scheduling with a rotating day off
• Closed on Sundays
• Competitive Compensation with bonus incentives

Job Summary

Come join our award winning family. Recently named Tuffy New Dealer of The Year and Northville's Small Business of the Year. Business continues to grow and we are lookingto bring on more talented team members as our store portfolio expands. We are looking for staff at stores located in Northville, Livonia, Farmington Hills and Novi area. We firmly believe that our success is a direct reflection of our talented Automotive Store Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Store Manager, you will be responsible for all activities within a shop to achieve positive sales and profit results. Also, the Automotive Store Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

• Make Customer Satisfaction number one
• Identify customer concerns and needs
• Professionally review all completed inspections offering solutions and benefits
• Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
• Developing and maintaining policies and procedures for the company.
• Oversee all aspects of operating a service center and employees for top-line sales and profits
• Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
• Hiring and maintaining a staff of professionals that reflect the company culture
• Controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

• Previous automotive management (Manager or Assistant Manager) is required
• Previous sales experience with the proven ability to meet or exceed performance standards
• Ability to thrive in a fast-paced environment
• Strong organizational skills
• Excellent team building and leadership skills
• Bachelor’s degree in management, business administration, or relevant field is preferred

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!