Automotive Store Manager

Midas Auto Service Experts; Metairie (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in automotive services seeks a dynamic Automotive Store Manager to lead operations and enhance customer satisfaction. This role involves overseeing a team of technicians, ensuring efficient service delivery, and managing store performance. The ideal candidate will possess strong leadership skills, a solid background in automotive repair, and a commitment to customer service excellence. Join a company that values career development and community engagement, and take your career to the next level in a rewarding environment with endless opportunities for growth.

Benefits

Hourly + Commission

Monthly Bonus

Paid Vacation

No working on Holidays

No Sundays

Qualifications

• 2+ years of store or service manager experience required.
• Strong leadership and team-building abilities essential.

Responsibilities

• Manage and direct automotive technicians, including hiring and training.
• Deliver exceptional customer service and oversee vehicle inspections.
• Maintain inventory counts and supervise sales activities.

Skills

Automotive Knowledge

Customer Service Skills

Communication Skills

Leadership Abilities

POS Computer Skills

Education

College Degree or Coursework

Job description

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Benefits

Hourly + Commission!!! Monthly Bonus!!! No working on Holidays!!! No Sundays!!! Paid Vacation

At SpeeDee/Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The SpeeDee/Midas Store Manager is responsible for business operations and store performance, including safety, efficiencies, and profit/loss accountability. He or she promotes customer satisfaction and retention and growth of existing and new business. Additionally, the Store Manager oversees operations concerning cost control, inventory management, environmental compliance, and safety. They provide strong leadership to cultivate a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager who will handle operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or coursework (preferred), three years of automotive repair business experience, supervisory/management experience, a background in continuous improvement, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Manage and direct all automotive and general service technicians, including recruitment, hiring, training, motivating, evaluating, scheduling, and coaching employees.
• Deliver exceptional customer service, listening and consulting with customers.
• Follow up with customers regarding services requested and estimated completion times.
• Oversee vehicle inspections and make comprehensive recommendations, build computerized repair orders, and source parts.
• Discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team while aligning with the company's vision, purpose, core values, and employee creed.
• Oversee all sales activities.
• Supervise technicians' inspections, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.

Qualifications

• Minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service skills.
• Good communication skills.
• Strong POS computer and internet skills.
• Leadership and team-building abilities.
• Ability to work flexible retail hours, including weekends, evenings, and holidays.
• Valid driver's license.

Compensation: $18.00 - $25.00 per hour.

Join Our Team

As one of the largest destinations for automotive services, Midas is committed to developing career paths and building community relationships. We handle everything from tires to brakes and oil, offering endless opportunities to grow and develop expertise.