Automotive Store Manager

Big Brand Tire & Service; Medford (OR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation + commission

Paid vacation and holidays

Medical, dental, vision and life insur

401(k) with company match

Employee discounts and referral bonus

ASE reimbursement

Job summary

Big Brand Tire & Service is hiring an Automotive Store Manager in Medford, OR. You will lead a high-performing team, own guest experiences, and drive KPIs while managing payroll, inventory, and safety compliance.

The role offers opportunities for career growth into store management or multi-unit leadership as part of a results-driven culture that values performance, teamwork, and exceptional customer service.

Qualifications

• Experience leading a store or service team in automotive or high-volume retail.
• Proven ability to drive sales, hit targets, and grow guest loyalty.
• Strong people leadership, coaching, and performance management.

Responsibilities

• Lead and develop a winning team through hiring, scheduling, coaching, and performance management.
• Set game plan, drive KPIs, celebrate wins, and make fast course corrections.
• Drive sales by executing playbooks, pricing with confidence, and clear recommendations.
• Run the P&L including payroll discipline, inventory accuracy, shrink control, and budget adherence.
• Ensure OSHA/EHS compliance, cleanliness, and effective vendor coordination.
• Maintain cash/POS controls, reporting, audits, and adherence to company policies.

Skills

Store management

Sales leadership

P&L ownership

Job description

Automotive Store Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Automotive Store Manager

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

What Makes You a Great Fit

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leader: hires well, coaches often, holds standards, retains talent
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store through our busiest guest-facing hours

Nice-to-have: ASEs, multi-brand experience, turnaround wins, Spanish/English bilingual.

What Success Looks Like (KPIs You’ll Own)

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT compliance
• Inventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.