Automotive Store Manager

PGW; Manassas (VA); On-site; USD 70,000 - 120,000; Full time

Job summary

Palmetto Garage Works (Midas & SpeeDee) is seeking a seasoned Store Manager to lead daily operations, safety, and profitability at our Manassas shop. You’ll drive service quality, oversee technicians, and ensure outstanding customer experiences while maintaining strict cost controls.

The ideal candidate has automotive leadership experience, strong P&L oversight, and a collaborative style that inspires teams.

Qualifications

• College degree or some coursework preferred.
• Three years of experience in automotive repair business.
• Some supervisory/management/mentor experience.
• Continuous improvement background preferred.
• P&L experience preferred.
• Exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees.
• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—build repair orders and source parts.
• Deliver and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train team while aligning with company vision and values.
• Oversee sales, accounting and clerical functions from Service Advisors.
• Oversee technicians’ inspections, diagnosing and repairing of vehicles.
• Maintain inventory counts.

Skills

Leadership

Automotive knowledge

POS / computer skills

Customer service focus

Education

Some college coursework

Tools

POS system

Job description

Future Opening: Automotive Store Manager

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned leader with fun and competitive spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Strong POS computer and Internet skills
• Leadership ability

This is a video explaining exactly who we are...well worth your time to get a better understanding of PGW:
https://www.youtube.com/watch?v=Y3Dgn9Xrq1w

Compensation: $70,000.00 - $120,000.00 per year

JOIN OUR TEAM

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

Palmetto Garage Works (Midas & SpeeDee) is locally owned and has 32 convenient locations in South Carolina, Florida & DC! PGW operates full service automotive repair and maintenance services! Locally owned but Nationally Known!

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

Do you have more than 3 years of employment experience as a service or store manager of an auto repair facility? *

Have you ever been responsible for achieving sales quotas or worked in a commission-only sales environment? *

How many years of customer service management experience do you have? *

Are you willing to work weekends and holidays as needed? *

Do you have a valid driver’s license? *

I was referred to this position by a current employee