Automotive Store Manager

Midasbrampton; Dothan (AL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Automotive Store Manager to lead operations and enhance customer satisfaction. This role involves overseeing store performance, managing a dedicated team, and ensuring operational efficiency. Ideal candidates will have a strong background in automotive repair, excellent leadership capabilities, and a commitment to fostering a positive work environment. If you thrive in a dynamic setting and are passionate about delivering top-notch service, this opportunity is perfect for you.

Qualifications

• 2+ years of management experience in a store or service environment.
• Strong automotive knowledge and customer service skills.

Responsibilities

• Recruit, hire, train, and manage employees effectively.
• Deliver exceptional customer service and oversee vehicle inspections.

Skills

Customer Service Skills

Leadership Skills

Communication Skills

General Automotive Knowledge

POS Skills

Education

College Degree or Coursework

Tools

POS Systems

Job description

Join to apply for the Automotive Store Manager role at Midas Auto Service Experts

Replies within 24 hours

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiencies, and profit/loss accountability. He or she promotes customer satisfaction and retention, as well as growth of existing and new business. The Store Manager oversees operations concerning cost control, inventory management, environmental compliance, and safety. They provide strong leadership to foster a harmonious, collaborative, and productive work culture.

We seek a seasoned manager with an entrepreneurial spirit who will be responsible for operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or coursework (preferred), three years of automotive repair business experience, supervisory/management experience, a background in continuous improvement, P&L experience, and excellent interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule, and coach employees
• Deliver exceptional customer service, listening and consulting with customers
• Follow up with customers regarding services requested and estimated completion times
• Oversee vehicle inspections, make recommendations, build repair orders, and source parts
• Discuss pricing estimates with customers and promote shop service specials
• Lead, manage, and train team while aligning with company vision, purpose, core values, and employee creed
• Oversee sales, accounting, and clerical functions from Service Advisors
• Oversee technicians' inspections, diagnosing, and repairing domestic, European, and Asian vehicles and light trucks
• Maintain inventory counts and manage inventory losses
• Ensure cleanliness and organization of the facility, including environmental compliance
• Manage employee payroll, record keeping, and scheduling
• Update and submit daily sales reports to Corporate

Qualifications

• Minimum of 2 years of store or service management experience
• General automotive knowledge
• Excellent customer service skills
• Good communication skills
• Strong POS and internet skills
• Leadership and team-building abilities
• Flexible schedule including weekends, evenings, and holidays
• Valid driver's license