Automotive Store Manager

Midas International, LLC; California (MO); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company in automotive service seeks a Store Manager responsible for operations, customer satisfaction, and team leadership. The ideal candidate should possess automotive knowledge, manage staff effectively, and ensure business profitability. This role requires 3 years of management experience and reliable customer service skills.

Benefits

Dental insurance

Free uniforms

Health insurance

Paid time off

Profit sharing

Training & development

Qualifications

• Minimum 3 years of store or service manager experience in auto repair.
• Ability to work a flexible retail schedule including weekend evenings.
• Valid driver's license required.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Responsible for hiring, training, and scheduling employees.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team-building skills

Education

University/College degree or some coursework

Tools

POS computer skills

Internet skills

Job description

Benefits:

• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Profit sharing
• Training & development

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a University/College degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record-keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 3 years of store or service manager experience in auto repair industry.
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekend evenings
• Valid driver’s license