Automotive Store Manager

Dicks Point S Tire; Battle Ground (WA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and holidays

Retirement plan options

Professional development and training

Advancement opportunities

Job summary

Dicks Point S Tire is seeking an Automotive Store Manager in our Washington-based service center. You will lead a high-performing team to deliver exceptional customer experiences while driving strong financial results.

Ideal candidates bring 5+ years of automotive management, a track record of growing sales, and the ability to coach Service Advisors and Technicians. This role offers a pathway to leadership within a growing organization and a family-oriented culture.

Qualifications

• 5+ years automotive management experience.
• Proven success managing a full-service auto repair facility.
• Strong sales, leadership, and customer service skills.
• Experience leading Service Advisors and Technicians.
• Ability to analyze financial statements and KPIs.
• Excellent communication and team-building abilities.

Responsibilities

• Lead, coach, and develop Service Advisors and Technicians.
• Drive sales growth while maintaining gross profit margins.
• Monitor KPIs including Car Count, ARO, Gross Profit, Labor Sales, Tire Sales, and Technician productivity.
• Deliver an exceptional customer experience.
• Recruit, train, and retain top-performing employees.
• Manage workflow and shop production for maximum efficiency.
• Hold team members accountable to performance expectations.
• Build customer relationships and professionally resolve concerns.
• Maintain a clean, organized, and profitable operation.
• Foster a positive and high-performance culture.

Skills

Automotive management

Sales leadership

Customer service

Team building

Communication

Financial analysis

Education

ASE certifications

Tools

Tekmetric

Job description

Automotive Store Manager

Earn $100,000+ Per Year Leading a High-Performing Automotive Service Center

We are seeking an exceptional Automotive Store Manager to lead a successful, customer-focused automotive repair and tire facility. This is an opportunity for an experienced leader to drive growth, develop a winning team, and make a significant impact within a growing organization.

This position is ideal for someone who thrives on building strong teams, delivering exceptional customer experiences, and achieving outstanding financial results. If you have a proven track record of leading automotive operations, coaching employees, and growing sales, we would like to speak with you.

Why Join Our Team?

We are a well-established automotive service organization with decades of combined experience serving our communities. Our company continues to grow through a commitment to honesty, quality workmanship, and exceptional customer care.

We invest heavily in our people, equipment, training, and facilities because we believe great businesses are built by great teams.

Compensation & Benefits

• Earn $100,000+ annually
• Competitive base salary plus performance incentives
• Health insurance assistance
• Paid vacation and holidays
• Retirement plan options
• Professional development and leadership training
• Advancement opportunities within a growing organization
• Supportive, family-oriented culture

Key Responsibilities

• Lead, coach, and develop Service Advisors and Technicians
• Drive sales growth while maintaining strong gross profit margins
• Monitor and improve key performance indicators including:
  • Car Count
  • Average Repair Order (ARO)
  • Gross Profit
  • Labor Sales
  • Tire Sales
  • Technician Productivity and Efficiency
• Deliver an exceptional customer experience
• Recruit, train, and retain top-performing employees
• Manage workflow and shop production for maximum efficiency
• Hold team members accountable to performance expectations
• Build customer relationships and professionally resolve concerns
• Maintain a clean, organized, and profitable operation
• Foster a positive and high-performance culture

Qualifications

Required

• 5+ years of automotive management experience
• Proven success managing a full-service automotive repair facility
• Strong sales, leadership, and customer service skills
• Experience leading Service Advisors and Technicians
• Ability to analyze financial statements and operational KPIs
• Excellent communication and team-building abilities

Preferred

• Experience with Tekmetric or similar shop management software
• Tire industry experience
• ASE certifications or automotive technical background

The Ideal Candidate

You are:

• A leader who develops people and builds strong teams
• Results-driven and highly motivated
• Passionate about customer service
• Comfortable holding others accountable
• Skilled at coaching and performance management
• Focused on increasing sales while protecting profitability
• Looking for a long-term leadership opportunity

Build Your Future With Us

This is more than a management position. It's an opportunity to join a growing organization where your leadership, ideas, and efforts directly contribute to success.