Automotive Store Lead & Customer Experience Champion

Genuine Parts Company; Clinton (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Genuine Parts Company, operating as NAPA, seeks an Assistant Store Manager to lead daily store operations, coach team members, and maintain strong customer engagements. This role supports the Store Manager across all functions while maintaining active sales responsibilities.

The position emphasizes inventory control, safety and continuous improvement, with potential for overtime and keyholder duties to ensure store continuity.

Qualifications

• High school diploma or equivalent required.
• Experience in automotive after-market or willingness to learn automotive.
• Leadership experience is required.
• Passion for customer care and long-term relationships to drive store success.
• Thrives in a fast-paced, complex environment.
• Knowledge of cataloging/inventory systems is a plus.

Responsibilities

• Partner daily with Store Manager on operations, sales execution and labor planning.
• Actively sell and build customer relationships across channels.
• Model expected behaviors and customer standards.
• Oversee opening/closing routines and cash reconciliation.
• Handle administrative tasks and performance tracking.

Skills

Leadership

Customer Service

Inventory Management

Automotive Knowledge

Adaptability

Education

High school diploma

Technical or trade school courses

Job description

Genuine Parts Company, operating as NAPA, seeks an Assistant Store Manager to lead daily store operations, coach team members, and maintain strong customer engagements. This role supports the Store Manager across all functions while maintaining active sales responsibilities.

The position emphasizes inventory control, safety and continuous improvement, with potential for overtime and keyholder duties to ensure store continuity.