Automotive Store Assistant Manager

Midas Tire & Auto Experts; West Berlin (NJ); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where your leadership will drive operational excellence and customer satisfaction. This role emphasizes the importance of safety, efficiency, and profitability while fostering a collaborative work environment. You will oversee a team of skilled technicians, manage inventory, and ensure compliance with environmental standards. If you have a passion for the automotive industry and a knack for team building, this is your chance to shine in a dynamic setting that values your contributions and promotes growth. Make a significant impact in a role that combines management with hands-on automotive expertise!

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Health insurance

Paid time off

Qualifications

• 2+ years of store or service manager experience required.
• Exceptional interpersonal skills and leadership abilities are essential.

Responsibilities

• Manage all automotive and general service technicians effectively.
• Ensure exceptional customer service and oversee vehicle inspections.

Skills

Customer Service

Leadership

Team Building

Automotive Knowledge

Communication Skills

POS Computer Skills

Education

College Degree

Some Coursework

Tools

POS Systems

Inventory Management Software

Job description

Benefits:

1. Bonus based on performance
2. Competitive salary
3. Employee discounts
4. Free uniforms
5. Health insurance
6. Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Position Overview:

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities:

1. Manage and direct all automotive and general service technicians in the operation of the shop.
2. Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
3. Deliver exceptional customer service while listening and consulting customers.
4. Follow up with customers regarding services requested, estimated completion times, etc.
5. Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
6. Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
7. Lead, manage, and train the team while aligning with our company’s vision, purpose, core values, and employee creed.
8. Oversee all sales, accounting, and clerical functions from Service Advisors.
9. Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
10. Maintain inventory counts and be responsible for any inventory losses.
11. Ensure overall cleanliness and organization of the facility, including environmental compliance.
12. Manage employee payroll; record keeping of hours and scheduling.
13. Update and submit daily sales reports to Corporate.

Qualifications:

1. A minimum of 2 years of store or service manager experience.
2. General automotive knowledge.
3. Excellent customer service disposition.
4. Good communication skills.
5. Strong POS computer and Internet skills.
6. Leadership ability.
7. Team building skills.
8. Ability to work a flexible retail schedule including weekends, evenings, and holidays.
9. Valid driver’s license.