Automotive Site Manager: Lead Operations & Customer Service

INTEGRO; Sarasota (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Life insurance

Paid time off

Weekly payroll

Job summary

INTEGRO is seeking a Site Manager to lead daily operations at automotive dealership locations, ensuring safe, efficient service and exceptional customer experiences. You will oversee Associates, coordinate with other departments, and uphold company processes to meet location goals.

The role emphasizes team leadership, attention to detail, and a proactive, professional presence in a fast-paced environment. Competitive compensation and comprehensive benefits are offered.

Qualifications

• Proven experience in automotive detailing or related field with managerial responsibilities.
• Strong leadership, organizational, and communication skills.
• Demonstrated ability to manage complex operations and lead a diverse team.
• Commitment to exceptional customer service and quality workmanship.
• Knowledge of automotive detailing processes and techniques preferred.

Responsibilities

• Managing day-to-day operations and delegate work in a fair and balanced.
• Communicate with appropriate dealership departments to get forecasts of incoming inventory to for proper scheduling.
• Ensuring all work is recorded and delegated in the systems.
• Ensuring All follow Company policies, processes and procedures.
• Drive productivity while meeting quality expectations consistently.
• Coaching and developing Associates to grow both personally and professionally.
• Working with your team to complete work efficiently, inspecting the quality of work being completed while maintainingworkspace safety, cleanliness and organization.
• Building solid partnerships with different departments.
• Resolving conflicts or complaints from the customers or Associates.
• Ensuring the highest level ofsatisfaction is delivered consistently.
• Willingness to step in and work any job function necessary to insure 100% customer satisfaction.
• Operate everyday with a positive and“YES”mind set while encouraging the same from fellow Managers and Associates.

Skills

Leadership

Communication

Organization

Customer service

Job description

INTEGRO is seeking a Site Manager to lead daily operations at automotive dealership locations, ensuring safe, efficient service and exceptional customer experiences. You will oversee Associates, coordinate with other departments, and uphold company processes to meet location goals.

The role emphasizes team leadership, attention to detail, and a proactive, professional presence in a fast-paced environment. Competitive compensation and comprehensive benefits are offered.