Automotive Site Manager: Lead Operations & Customer Experience

INTEGRO; Saint Augustine (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Weekly payroll with direct deposit

Healthcare options

401(k) savings plan

Life insurance

Paid time off

Job summary

INTEGRO is hiring a Site Manager to lead daily operations at our automotive dealership site(s). You will ensure efficient workflow, maintain a safe, clean environment, and enforce budget guidelines while following company procedures.

You will oversee associates, drive customer satisfaction, and report to the Zone Manager. Key responsibilities include coordinating with departments for inventory forecasts, maintaining records, coaching staff, and resolving conflicts to deliver top-quality service.

Qualifications

• Proven experience in automotive detail or related field with managerial responsibilities.
• Strong leadership, organizational, and communication skills.
• Demonstrated ability to manage complex operations and lead a diverse team.
• Commitment to exceptional customer service and quality workmanship.
• Knowledge of automotive detailing processes and techniques preferred.

Responsibilities

• Managing day-to-day operations and delegate work in a fair and balanced manner.
• Communicate with appropriate dealership departments to forecast incoming inventory for proper scheduling.
• Ensuring all work is recorded and delegated in the systems.
• Adhere to company policies, processes and procedures.
• Drive productivity while meeting quality expectations consistently.
• Coach and develop Associates to grow both personally and professionally.
• Work with your team to complete work efficiently, inspect quality, and maintain workspace safety and organization.
• Build partnerships with different departments.
• Resolve conflicts or complaints from customers or Associates.
• Ensure highest level of customer satisfaction.
• Willingness to step in and work any job function to ensure 100% customer satisfaction.
• Operate daily with a positive and “YES” mindset and encourage the same from others.

Skills

Leadership

Communication

Attention to detail

Team-building

Customer service

Driver's license

Problem solving

Job description

INTEGRO is hiring a Site Manager to lead daily operations at our automotive dealership site(s). You will ensure efficient workflow, maintain a safe, clean environment, and enforce budget guidelines while following company procedures.

You will oversee associates, drive customer satisfaction, and report to the Zone Manager. Key responsibilities include coordinating with departments for inventory forecasts, maintaining records, coaching staff, and resolving conflicts to deliver top-quality service.