Automotive Service Technician - Madison, New Jersey, United States

Madison Honda; Madison (NJ); On-site; USD 24,796 - 41,328; Full time

Benefits offered by this job

Paid vacation

Health benefits

Career growth opportunities

Job summary

Madison Honda in Madison, NJ is seeking a dedicated Automotive Service Technician to join their team. This role is vital for ensuring high-quality vehicle service while maintaining customer satisfaction. Responsibilities include diagnosing vehicle issues, interacting with customers, and ensuring timely service.

The compensation ranges from $18 to $30 per hour based on experience, with additional benefits including paid vacation and health insurance. Join a reputable company committed to career growth.

Qualifications

• Experience with warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
• Strong track record of meeting or exceeding performance goals.
• Excellent communication and customer service skills.

Responsibilities

• Accurately troubleshoot and diagnose customer vehicle concerns using current administrative and technical tools.
• Greet customers in the service drive area when needed, creating a welcoming atmosphere.
• Deliver safe and reliable vehicle service on the first attempt.

Skills

Warranty inspections

Diagnostics

Customer service

Problem-solving

Clean driving record

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree

Job description

About Madison Honda

Madison Honda is committed to delivering exceptional automotive service and customer satisfaction. We are seeking a skilled Automotive Service Technician to join our team in Madison, NJ.

Job Details

• Salary: $18 to $30 an hour
• Job Type: Full Time
• Location: Madison, NJ 07940

Position Overview

As an Automotive Service Technician, you will play a vital role in ensuring that customers receive timely, quality vehicle service. You will use advanced diagnostic tools to address customer concerns and maintain a high standard of workmanship and customer care.

Primary Responsibilities

• Accurately troubleshoot and diagnose customer vehicle concerns using current administrative and technical tools.
• Provide courteous and professional customer interactions at all times.
• Greet customers in the service drive area when needed, creating a welcoming atmosphere.
• Stay updated with technical publications, Service Comm announcements, and Asist terminal operations.
• Deliver safe and reliable vehicle service on the first attempt.
• Address original customer concerns before recommending additional services.
• Inspect vehicles thoroughly to identify maintenance needs based on local and factory recommendations.
• Return vehicles to customers clean or cleaner than at arrival.
• Participate in factory or in-house training programs to maintain technical expertise.
• Complete all necessary paperwork accurately and attach required forms to repair orders.
• Perform additional duties as assigned by Service Manager, Assistant Service Manager, or Group Leader.
• Maintain punctuality, readiness to work, and professional appearance including a clean uniform.

Compensation and Benefits

We offer competitive hourly pay ranging from $18 to $30 based on experience and performance. Our full-time employees enjoy paid vacation, paid holidays, health benefits, and a professional work environment supportive of career growth and leadership development.

Equal Opportunity Employer

Madison Honda is an Equal Opportunity Employer and maintains a drug-free workplace.

Required Qualifications

• Experience with warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
• Strong track record of meeting or exceeding performance goals.
• Excellent communication and customer service skills.
• Professional appearance and a strong work ethic.
• Positive attitude and high energy level.
• Ability to read, understand, and follow instructions.
• Good judgment and problem‑solving skills.
• Valid state driver’s license with a clean driving record.

Education and Certification

• High school diploma or equivalent.
• ASE certification or demonstrated technical aptitude.
• Technical or trade school degree preferred but not required.

WHAT WE OFFER

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.