Automotive Service Technician II — Growth & Training

Nissan of Hendersonville; Hendersonville (NC); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Product & inventory

Training

Company reputation

Growth opportunities

Supportive environment

Job summary

Nissan of Hendersonville is seeking an Automotive B Level Service Technician in Hendersonville, NC. The right candidate will diagnose vehicle concerns, communicate effectively with customers, and ensure first-visit service quality while maintaining a clean, professional appearance.

Responsibilities include utilizing current tools, reviewing service updates, and delivering safe, reliable vehicle work. ASE certification and a high school diploma are preferred, with ongoing training and growth

Qualifications

• Must be able to troubleshoot and diagnose vehicle concerns.
• Strong customer service skills and professional demeanor.
• Good written and verbal communication skills.
• Valid state driver’s license with clean driving record.

Responsibilities

• Accurately troubleshoot and diagnose customer vehicle concerns using current technical tools and resources.
• Provide courteous and respectful interactions with all customers.
• Serve as a secondary customer greeter near the Service Drive to acknowledge customers promptly.
• Stay informed by reviewing technical publications, Service Comm updates, and Asist terminal operations.
• Deliver safe, reliable vehicle service as promised on the first visit.
• Resolve all original customer concerns before discussing additional services.
• Inspect vehicles thoroughly to identify maintenance or repair opportunities based on local area and factory recommendations.
• Return vehicles to customers clean or cleaner than when received.
• Participate in factory-sponsored and in-house training programs to enhance technical skills.
• Complete all required paperwork accurately and attach necessary shop forms to repair orders.
• Perform additional duties as assigned by the Service Manager, Assistant Service Manager, or Group Leader.
• Maintain punctuality, professionalism, and wear a clean uniform daily.

Skills

Excellent communication

Customer service mindset

Problem-solving

Professional appearance

Reading & following instructions

Valid driver’s license

Education

High school diploma or equivalent

ASE certification

Technical/trade school degree preferred

Job description

Nissan of Hendersonville is seeking an Automotive B Level Service Technician in Hendersonville, NC. The right candidate will diagnose vehicle concerns, communicate effectively with customers, and ensure first-visit service quality while maintaining a clean, professional appearance.

Responsibilities include utilizing current tools, reviewing service updates, and delivering safe, reliable vehicle work. ASE certification and a high school diploma are preferred, with ongoing training and growth