Automotive Service Technician - Growth & Training

Mydanvillehonda; Danville (VA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

Paid holidays

Comprehensive training

Job summary

Mydanvillehonda is seeking an Automotive Service Technician in Virginia to troubleshoot customer concerns, maintain high service standards, and contribute to a clean, efficient service drive. You will engage with customers, review technical publications, and support training programs while upholding safety and quality on every visit.

Ideal candidates bring experience in inspections, diagnostics, maintenance, and repair across various vehicle makes, plus ASE certification and a professional

Qualifications

• Warranty and non-warranty inspections, diagnostic, maintenance, and repair on various vehicle makes and models.
• Proven track record of achieving or over-achieving goals.
• Outstanding communication skills.
• Professional appearance and work ethic.

Responsibilities

• Troubleshoot customer concerns using the latest administrative and technical tools provided.
• Ensure that common courtesy is shown toward all customers you come into contact with.
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged.
• Keep up to date with all technical publications, Service Comm, and Asist terminal operations.
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time.
• Address all original customer concerns before moving onto additional sales.
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation.
• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived.
• Participate in any Factory, or in-house sponsored training programs offered to you.
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy.
• Perform any other duties assigned by the Service Manager, ASM or Group Leader.
• Always come to work on time, ready to work, and in a clean uniform.

Skills

Warranty inspections

Diagnostics

Maintenance & repair

Customer service

Communication skills

Professional appearance

Team attitude

Reading instructions

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree preferred

Job description

Mydanvillehonda is seeking an Automotive Service Technician in Virginia to troubleshoot customer concerns, maintain high service standards, and contribute to a clean, efficient service drive. You will engage with customers, review technical publications, and support training programs while upholding safety and quality on every visit.

Ideal candidates bring experience in inspections, diagnostics, maintenance, and repair across various vehicle makes, plus ASE certification and a professional