Automotive Service Technician – Diagnostics & Maintenance

ZT Automotive Group; Charlotte, Northern (NC, KY); Hybrid; USD 48,000 - 72,000; Full time

Job summary

ZT Automotive Group in Charlotte, NC, seeks a skilled Technician for McLaren Charlotte to maintain and repair premium vehicles. The role emphasizes accurate diagnostics, quality workmanship, and proactive customer communication.

You will diagnose complex issues, perform routine maintenance, document work, and collaborate with service advisors and parts staff to ensure exceptional customer service and timely repairs.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service.
• Attention to detail and quality workmanship.
• Valid driver's license with clean record.
• Previous automotive service experience required.

Responsibilities

• Perform routine maintenance such as oil changes, tire rotations, and brake inspections.
• Diagnose and repair engine, electrical, and transmission issues.
• Explain issues and required repairs to customers via service advisors.
• Complete repair orders with parts used and time spent.
• Collaborate with technicians, advisors, and parts staff to ensure quality and timeliness.
• Follow safety policies and dispose of hazardous materials properly.

Skills

Communication skills

Customer service

Attention to detail

Valid driver's license

Automotive service experience

Education

High school diploma or equivalent

Job description

ZT Automotive Group in Charlotte, NC, seeks a skilled Technician for McLaren Charlotte to maintain and repair premium vehicles. The role emphasizes accurate diagnostics, quality workmanship, and proactive customer communication.

You will diagnose complex issues, perform routine maintenance, document work, and collaborate with service advisors and parts staff to ensure exceptional customer service and timely repairs.