Automotive Service Technician

ZipRecruiter; Woodway (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading company in the automotive industry as an Automotive Service Technician, where you will troubleshoot and repair vehicles while ensuring exceptional customer service. With strong growth opportunities, competitive pay, and comprehensive benefits, this is the perfect place to advance your career. Ideal candidates will have a solid technical background, outstanding communication skills, and a professional work ethic.

Benefits

Health benefits

Paid vacation

Paid holidays

Comprehensive training

Qualifications

• Experience in warranty and non-warranty inspections.
• Proven track record of meeting goals.
• Valid State driver’s license and good driving record.

Responsibilities

• Troubleshoot customer concerns using technical tools.
• Inspect vehicles for additional service opportunities.
• Ensure customer satisfaction during service delivery.

Skills

Communication

Customer Service

Technical Aptitude

Judgement

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree

Job description

Job Description

Automotive Service Technician SIGN ON BONUS and RELOCATION ASSISTANCE available! Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function. The Service Technician is also responsible for setting goals for personal service improvement, and monitoring progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.

Responsibilities:

Primary Responsibilities:

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
• Ensure that common courtesy is shown toward all customers you come into contact with
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
• Keep up to date with all technical publications, Service Comm, and Assist terminal operations
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
• Address all original customer concerns before moving onto additional sales
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
• Ensure the customer's vehicle is returned as clean, or cleaner than when it arrived
• Participate in any Factory, or in-house sponsored training programs offered to you
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
• Perform any other duties assigned by the Service Manager, ASM or Group Leader
• Always come to work on time, ready to work, and in a clean uniform

Job Requirements:

Ideal candidates will have experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models. Proven track record of achieving or over-achieving goals. Outstanding communication skills. Professional appearance and work ethic. Great attitude with a high-energy personality. Superior customer service skills. Ability to read and comprehend instructions. Ability to exercise good judgement. Valid State driver’s license and good driving record.

Required Education:

• High school diploma or equivalent
• Must have technical aptitude displayed by ASE certification
• Technical or trade school degree

Compensation:

We offer competitive pay, health benefits, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunities, excellent earning potential, and leadership that appreciates your drive, skills, and ability. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. This is a great career opportunity in the automotive industry.

We are an Equal Opportunity Employer and a drug-free workplace. It's Time To Make The Most Important Move Of Your Career!

Apply Now! We Would Really Like To Hear From You!