Automotive Service Technician

Capitalfordrockymount; Rocky Mount (NC); On-site; USD 40,000 - 65,000; Full time

Job summary

CAPITAL is seeking an Automotive Service Technician to diagnose and repair mechanical issues in a variety of vehicles. The role emphasizes customer satisfaction and requires technical expertise, problem-solving skills, and a commitment to high service quality. Ideal candidates are eager learners and team players, ready to contribute to a family-owned business known for its strong community ties and development opportunities.

Benefits

Competitive Pay

Health Insurance

PTO

401(K)

Qualifications

• Previous experience as an auto technician preferred.
• Knowledge in all aspects of automotive repair and maintenance.
• Excellent written and verbal communication skills.

Responsibilities

• Perform work specified on the repair order efficiently.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor regarding customer needs.

Skills

Automotive Repair

Customer Service

Problem-Solving

Communication

Team Player

Tools

Diagnostic Equipment

Job description

CAPITAL is currently seeking a skilled and customer-focused Automotive Service Technician to join our team. The Service Technician will be responsible for diagnosing and repairing mechanical issues in a variety of vehicles, ensuring the highest level of service quality and customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and a commitment to delivering exceptional automotive service.

Welcome to CAPITAL, a distinguished ensemble of 20 automotive and powersports franchises across the state of North Carolina. Our roots run deep in the automotive industry, embodying a rich tradition that, despite our expansive growth and a vibrant team of over 1,500 dedicated employees, maintains the warm, inclusive culture of a family-owned business. At CAPITAL, we pride ourselves on not just our vast selection of high-quality vehicles but on a legacy of fostering strong community ties and building lasting relationships with both our customers and team members. We extend a warm welcome to military personnel and veterans who are interested in applying. We are in search of passionate individuals who are ready to accelerate their careers in an environment that champions professional development, innovation, and a commitment to excellence. Join us in driving the future of automotive retail, where every employee is a valued member of the CAPITAL family!

Automotive Service Technician Compensation and Benefits:

• Competitive Pay
• Health Insurance
• PTO
• 401(K)

Automotive Service Technician Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
• Provide estimates of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.
• Other duties assigned

Automotive Service Technician Requirements:

• Previous experience as an auto technician preferred
• Knowledge in all aspects of automotive repair and maintenance
• Fast, eager learner and team player
• Excellent written and verbal communication skills
• Strong customer service skills
• Computer skills and willingness to learn new problems
• Ability to operate electronic diagnostic equipment
• Clean driving record & valid driver’s license
• Must pass pre-employment background screenings

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws