Automotive Service Technician

Bill Talley Ford, Inc; Richmond (VA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a family-owned company that has been serving the Richmond area for nearly 50 years! This position offers a highly competitive salary, flexible hours, and generous benefits including medical, dental, and vision insurance, as well as a 401(k) plan with company match. You'll work in a fantastic culture that values transparency and teamwork. As an auto technician, you'll perform repairs, diagnose issues, and communicate directly with customers, all while enjoying a supportive environment that prioritizes employee happiness. Don't miss this opportunity to advance your career with a leader in the automotive industry!

Benefits

Medical, Dental, and Vision Insurance

Health Savings Account (HSA) with Company Match

Flexible Spending Account (FSA)

Disability/Life Insurance

401(k) Plan with Company Match

PTO

Paid Holidays

Employee/Family Discounts

Uniform and Logo Attire

Dealer Participation in Vehicle Purchases

Qualifications

• At least 2 years of experience as an auto technician.
• Knowledge in all aspects of automotive repair and maintenance.

Responsibilities

• Perform work specified on the repair order efficiently.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor about repairs.

Skills

Automotive Repair

Customer Service

Communication Skills

Diagnostic Equipment Operation

Teamwork

Education

High School Diploma or Equivalent

Tools

Electronic Diagnostic Equipment

Job description

We are a family-owned company with two locations proudly serving the Richmond area for nearly 50 years. We know happy employees make happy customers! We strive to be transparent and authentic in these relationships - treating others as we would expect to be treated. Our team enjoys training programs, a fantastic culture, and opportunities for advancement. Before you look anywhere else, Talk to Talley!

WHAT WE OFFER:

• Highly competitive salary + Signing Bonus
• Estimated pay for this position is $25-$40/hr based on level of experience
• Reduced hours on Saturdays. Saturday rotation once a month
• Closed Sundays
• Generous benefits package, above industry standard, which includes:
• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• Flexible Spending Account (FSA)
• Disability/life insurance
• 401(k) plan with company match
• PTO
• Paid holidays
• Employee/family discounts in all departments
• Dealer participation in uniform and all logo attire
• Eligible for D Plan pricing from Ford on new vehicle purchases

Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership standards.
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor to inform customers of additional needed services.
• Provide estimates of time needed for repairs.
• Execute repairs under warranty to manufacturer specifications.

Requirements:

• High school diploma or equivalent.
• At least 2 years of experience as an auto technician.
• Knowledge in all aspects of automotive repair and maintenance.
• Fast, eager learner and team player.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Computer skills and willingness to learn new problems.
• Ability to operate electronic diagnostic equipment.
• Clean driving record & valid driver’s license.

ABOUT US:

Since the beginning, Bill Talley Ford's success has been attributable to our employees who have offered a consistent high level of customer service. We are a leader among the metro Richmond Ford dealers, having won the Ford President’s Award numerous times, in addition to being the first Ford dealer in metro Richmond to ever achieve the Chairman's Award, which is the highest honor. More recently, we have been named the Best New Car Dealer by the Richmond Times-Dispatch for 3 years in a row and placed first for Best Used Car Dealer. Come visit us and find out why!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.