Automotive Service Technician

Fox Maple Hill; Oshtemo Charter Township (MI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Paid Vacation

Medical, Dental and Vision

401(k) with Employer Match

Flex Spending

Group Life Insurance

Short-Term and Long-Term Disability

Supplemental Life Insurance

Accident Insurance

Employee Assistance Programs

Employee Discounts

Wellbeing Program

Growth and Development Opportunities

Job summary

Fox Maple Hill in Kalamazoo, MI seeks a Service Technician to diagnose and repair customer and internal vehicles, with a focus on building trust and long-term relationships. The role emphasizes accuracy, adherence to dealership standards, and strong collaboration with the service team.

Candidates should have at least one year of related experience; certifications are preferred but not required, and a valid driver’s license is essential. Experience with foreign brands is a plus.

Qualifications

• One-year related experience and/or training; or equivalent combination of education and experience.
• Certificates, licenses & registrations preferred but not required.
• ASE certifications preferred but not required.
• Valid driver’s license.
• Experience with German, Japanese, and/or Korean vehicles (Subaru, VW, Audi, Hyundai) is a plus.

Responsibilities

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Communicates with Service Manager and Service Advisor to complete the job in a timely manner.

Skills

Customer-focused

Automotive service experience

Foreign car brands knowledge

Valid driver’s license

Job description

Fox Motors has a Service Technician opening in Kalamazoo, MI at Fox Maple Hill. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships.

KEY RESPONSIBILITIES

The Service Technician is key to ensuring customer satisfaction with our service team. As a Service Technician, you are responsible for performing diagnoses and repairs for customer and internal vehicles and being specialized in specific areas of repair and maintenance. Fox Motors is looking for a Service Technician that has previously worked with cars in some capacity, is customer-focused and has a drive to perform in a growing environment.

Key responsibilities include the following. Others may be assigned.

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Communicates with Service Manager and Service Advisor to complete the job in a timely manner.

SKILLS & EXPERIENCE

• One-year related experience and/or training; or equivalent combination of education and experience.
• CERTIFICATES, LICENSES & REGISTRATIONS preferred but not required.
• Automotive Service Excellence (ASE) Certifications preferred but not required.
• Valid driver's license.
• Preferred experience in German, Japanese, and/or Korean vehicles, specifically Subaru, VW, Audi, Hyundai.

WHAT FOX MOTORS OFFERS

• Paid Vacation, PTO, and Holidays
• Medical, Dental and Vision
• 401(k) with Employer Match
• Flex Spending
• Group Life Insurance (Company Paid)
• Short-Term and Long-Term Disability
• Supplemental Life Insurance
• Accident Insurance
• Employee Assistance Programs
• Employee Discounts
• Wellbeing Program
• Growth and Development Opportunities

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management.