Service Technician

Fox Grand Traverse Ford; Brookside (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Vacation

Health, Dental, Vision

401(k) with Employer Match

Flex Spending

Group Life Insurance

Disability Insurance

Employee Discounts

Wellbeing Program

Growth and Development Opportunities

Job summary

Fox Grand Traverse Ford in Traverse City, MI is seeking a Service Technician to diagnose and repair vehicles, delivering dependable service and building trust with customers.

You will work with the service team to handle repairs, communicate with parts, and ensure timely completion while upholding dealership standards.

Experience of at least one year is preferred, with a valid driver's license and ASE certifications optional.

Qualifications

• One-year related experience and/or training; or equivalent combination of education and experience.
• Valid driver's license.
• ASE Certifications preferred but not required.

Responsibilities

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Communicates with Service Manager and Service Advisor to complete the job in a timely manner.

Skills

Customer-focused

Team collaboration

Job description

Fox Motors has a Service Technician opening in Traverse City, MI at Fox Grand Traverse. You would contribute to our overall vision, \"Working together moving people throughout life,\" by developing and maintaining trust with our customers that will build long‑term relationships.

KEY RESPONSIBILITIES

The Service Technician is key to ensuring customer satisfaction with our service team. As a Service Technician, you are responsible for performing diagnoses and repairs for customer and internal vehicles and being specialized in specific areas of repair and maintenance. Fox Motors is looking for a Service Technician that has previously worked with cars in some capacity, is customer-focused and has a drive to perform in a growing environment.

Key responsibilities include the following. Others may be assigned.

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Communicates with Service Manager and Service Advisor to complete the job in a timely manner.

SKILLS & EXPERIENCE

• One-year related experience and/or training; or equivalent combination of education and experience.
• CERTIFICATES, LICENSES & REGISTRATIONS preferred but not required.
• Automotive Service Excellence (ASE) Certifications preferred but not required.
• Valid driver's license.

WHAT FOX MOTORS OFFERS

• Paid Vacation, PTO, and Holidays
• Medical, Dental and Vision
• 401(k) with Employer Match
• Flex Spending
• Group Life Insurance (Company Paid)
• Short-Term and Long-Term Disability
• Supplemental Life Insurance
• Accident Insurance
• Employee Assistance Programs
• Employee Discounts
• Wellbeing Program
• Growth and Development Opportunities

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management.