Automotive Service Technician

Napleton Nissan; Arlington Heights (IL); Hybrid; USD 30,000 - 55,000; Full time

Benefits offered by this job

Top wages: $22–$40 per hour based on经验

Paid training and manufacturer certs

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Tool reimbursement

Discounts on products and services

Job summary

Napleton's Arlington Heights Chrysler Dodge Jeep Ram is seeking an Automotive Service Technician to perform repairs and maintenance per dealer and factory standards. The role emphasizes building customer loyalty through accurate diagnoses and clear explanations.

The position offers opportunities for growth with ongoing training, certifications, and cross-training. ASE certification is preferred, and a valid driver's license is required to operate customer vehicles and company assets.

Qualifications

• Automotive Service Technician experience required or desired.
• Excellent customer service and communication skills are essential.
• Willingness to undergo background check and meet policy requirements.

Responsibilities

• Perform vehicle repair and maintenance per repair orders to manufacturer standards.
• Communicate with Parts and Service Advisors to manage workload and customer expectations.
• Diagnose causes of malfunctions and perform repairs.
• Explain diagnoses and needed repairs to customers and staff.
• Stay updated with factory bulletins and participate in trainings.

Skills

Customer service

Strong communication

Team collaboration

Diagnostic skills

Education

ASE Certification (desirable)

Driver's license

Tools

OEM experience

Job description

The Ed Napleton Automotive Group is looking for our nextAutomotive Service Technician. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Arlington Heights Chrysler Dodge Jeep Ram,the Automotive Service Technicianwill be responsible for vehicle repair and maintenance as assigned in accordance with dealer and factory standards. This position will build Customer loyalty by developing trust and ensuring confidence in Napleton through effectively diagnosing vehicles.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Top of market wages $22-$40 per hour based on experience
• Top flat rate hours on customer and internal work
• Fair work distribution
• Organized special tools for higher production efficiency.
• Options for multiple lifts
• Flexible work shifts available
• Weekend options
• Tool reimbursement/Tool Allowances
• Paid Training, Paid Manufacturer Certifications, Cross Training & Career Advancement
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Discounts on products, services, and vehicles
• Family Owned and Operated – 90+ years in business!

Job Responsibilities:

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair.
• Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
• Keeps store management aware of mechanical repair problems as they occur
• Maintains an organized work area

Job Requirements:

• Automotive Service Technician experience
• ASE certification desirable
• All OEM experience is welcom
• Excellent customer service
• Strong communication skills
• Valid Driver’s License
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

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