Automotive Service Technician

Lindsay-Automotive-Group-1; Alexandria (VA); Presencial; USD 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus up to $5000

Relocation assistance

State-of-the-art service center

Competitive pay & benefits

Descripción de la vacante

Lindsay Lexus of Alexandria seeks an experienced Automotive Service Technician to join our state-of-the-art service center. We offer a sign-on bonus up to $5,000, relocation assistance, and competitive pay with excellent benefits.

Ideal candidates have warranty/diagnostic experience, strong customer service and communication skills, and a professional appearance. Toyota/Lexus experience is a plus, but high-line experience and dedication to excellence are valued.

Formación

• Experience in warranty and non-warranty inspections, diagnostics, maintenance, and repair on various vehicle makes and models.
• Proven track record
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Customer service skills
• Ability to read and comprehend instructions
• Ability to exercise good judgement
• Valid State drivers license and good driving record

Responsabilidades

• Troubleshoot customer concerns using the latest tools provided.
• Provide courteous service to customers in the Service Drive.
• Greet customers and acknowledge them in the service area.
• Keep repair orders and shop notes accurate and up-to-date.
• Ensure safe and high-quality vehicle service is delivered on first visit.
• Identify additional sales opportunities during service.
• Attend factory or in-house training programs as offered.
• Complete all paperwork accurately to attach to the RO and DMS with proper notes.

Conocimientos

Warranty/diagnostic experience

Customer service

Communication

Professional appearance

Educación

High school diploma

ASE certification preferred

Technical/trade school degree a plus

Descripción del empleo

Automotive Service Technician and Used Car Technician \"Nationwide Search\", Lindsay Lexus of Alexandria

Automotive Service technicians. We offer relocation cost, plus we offer up to $5000 signing bonus to qualified candidates with Management review and approval. The candidate will receive at there 6 month anniversary a $2,500.00 Bonus and upon completion of there 12 Month they will receive the remainder of the $5,000.00 total.

Note: If the candidate does not complete any portion (tenure) of the bonus requirements, they will forfeit any or all of the bonus.

Lindsay Lexus has just completed our brand new state of the art service center. This is the nicest and one of the largest service centers on the east coast. We offer all brand new state of the art equipment, lifts, jacks, locker room and an incredible break room. We are seeking an experienced tech to join our team. When you become a tech at Lindsay Lexus you are at the top of the game. We offer the highest pay and the best benefits the industry has to offer. Toyota and Lexus experience is certainly a plus, however if you are currently in a highline store, or have what it takes to be in highline, and can meet the demand and pace of excellence then we would like to talk to you.

Primary Responsibilities:

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided


• Ensure that common courtesy is shown toward all customers you come into contact with


• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged


• Keep up to date with all technical publications, Service Comm, and Assist terminal operations, to include clocking on and off repair orders per dealer and factory requirements.


• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time


• Address all original customer concerns before moving onto additional sales


• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation


• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived


• Participate in any Factory, or in-house sponsored training programs offered to you


• Complete all paperwork completely and correctly, to ensure all required shop notes, punch times and bulletins are attached to the RO hard copy and DMS


• Perform any other duties assigned by the Service Manager, ASM or Team Leader


• Always come to work on time, ready to work, and in a clean uniform

Ideal candidates will have:

• Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.


• Proven track record


• Outstanding communication skills


• Professional appearance and work ethic


• Great attitude with a high-energy personality


• Customer service skills


• Ability to read and comprehend instructions


• Ability to exercise good judgement


• Valid State drivers license and good driving record

Required Education:

• High school diploma or equivalent


• Must have technical aptitude. ASE certification - preferred.


• Technical or trade school degree a big plus.

Sign on Bonus

A sign on bonus of up to $5000 will be offered to qualified applicants. Per Management Review

Compensation

We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs to meet business and organizational needs as necessary.

We are equal opportunity employer and a drug free workplace.