Automotive Service Store Manager — Lead Growth & Excellence

SUN DEVIL AUTO; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with CD

Discounted Services on Personal and IM

Advancement opportunities

Job summary

Sun Auto Tire & Service in Phoenix seeks a Store Manager to drive overall store performance, guest service, and profitability through effective expense control and HR management.

You will lead a team, set performance expectations, recruit and coach staff, manage schedules, analyze sales trends, and ensure safety and housekeeping standards while delivering an exceptional customer experience.

Qualifications

• Two or more years of experience leading a team in a similar role.
• Proven experience in retail or automotive service management.
• Strong leadership, communication, and customer service skills.
• Demonstrated ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• Proven track record of consistently meeting and exceeding sales and profit goals.
• Previous experience as an Automotive Technician or similar position preferred, but not required.
• Valid driver’s license and ability to meet Sun Auto’s driving requirements.
• Willingness to relocate or accept placement in an open store upon program completion.
• Ability to work a minimum of five days per week, including weekends.

Responsibilities

• Set expectations and communicate regularly with employees on job responsibilities, goals, training, development, and customer service.
• Hold employees accountable for job responsibilities and goals through coaching and counseling.
• Ensure compliance with all company policies and procedures.
• Recruit, interview, and hire new employees as needed, in partnership with HR.
• Conduct regular performance evaluations for all employees.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed sales and profit targets.
• Share financial targets and results with employees during store meetings.
• Review invoices and daily reports to identify business growth opportunities.
• Maintain proper controls over company assets and follow standard closing procedures.
• Ensure cleanliness and upkeep of the store at all times, including front, back, and exterior.
• Maintain “best in class” housekeeping and merchandising standards.
• Conduct regular equipment inspections and request maintenance as necessary.
• Ensure timely return of unused parts to vendors and proper credit processing.

Skills

People management

Retail management

Automotive service management

Customer service

Sales targets

Recruitment

Communication

Leadership

Job description

Sun Auto Tire & Service in Phoenix seeks a Store Manager to drive overall store performance, guest service, and profitability through effective expense control and HR management.

You will lead a team, set performance expectations, recruit and coach staff, manage schedules, analyze sales trends, and ensure safety and housekeeping standards while delivering an exceptional customer experience.