Sales & Service Advisor

Big Brand Tire & Service; Fresno (CA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive hourly rate

Commission and overtime opportunities

Paid vacation and holidays

Medical,

Dental,

Vision,

Life,

Supplemental insurances

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth and promotions

Résumé du poste

Big Brand Tire & Service in Fresno, CA is seeking a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and actively sell tires, wheels, repairs, warranties, and services. You will document findings and help maintain showroom standards while building trust with customers.

You’ll collaborate with technicians to keep operations smooth, safe, and efficient, with opportunities for advancement into Service Manager or higher leadership as the team grows.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Strong customer service background with transferable sales experience.
• Ability to communicate clearly with customers and technicians.
• Self-starter with problem solving and team-spirit.
• Valid driver’s license and ability to lift 70 lbs.
• Flexible availability, including weekends.

Responsabilités

• Greet guests and deliver a world-class service experience.
• Act as liaison between customer and technician and translate mechanical needs into recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships to turn guests into lifelong customers.
• Help maintain showroom and inventory standards and support shop flow.

Connaissances

Customer service

Sales

Communication

Organizational skills

Problem solving

Teamwork

Description du poste

Service Advisor

We’re a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

Service Advisor. We’re a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you’d expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You’ll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.