Automotive Service Receptionist/Cashier - Growth Prospects

Westbury Jeep Chrysler Dodge; Wantagh (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical and Dental Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Discounts on Vehicle Purchses

Short-Term Disability and Long-Term DI

Disability and Life Insurance

Professional Development

Career Advancement

Job summary

Merrick Jeep Chrysler Dodge RAM, part of the VIP Automotive Group, seeks an Automotive Service Receptionist / Cashier to join its dealership team in a customer-focused role handling payments, service paperwork, and front desk support.

The ideal candidate has experience in automotive service reception, cashiering, or admin roles, thrives in a fast-paced environment, and supports service and parts departments with professionalism. Training and growth opportunities are provided.

Qualifications

• Previous customer service, cashier, receptionist, or administrative experience preferred.
• Strong communication and customer service skills.
• Ability to accurately process payments and maintain financial records.
• Strong organizational skills and attention to detail.
• Comfortable answering phones and assisting multiple departments.
• Ability to work independently and as part of a team.
• Professional demeanor and commitment to customer satisfaction.
• Basic computer skills and the ability to learn dealership management systems.

Responsibilities

• Reconcile customer repair orders, service invoices, and customer bills.
• Receive and process customer payments, including cash, checks, and credit cards.
• Accurately record payments, make change, and issue customer receipts.
• Provide professional customer service while addressing questions and concerns.
• Handle customer complaints with professionalism and refer issues to the appropriate manager when necessary.
• Maintain and organize repair orders, parts invoices, rental forms, and dealership documentation.
• Identify and report missing paperwork and maintain accurate filing systems.
• Close open service invoices and assist with daily accounting procedures.
• Assist with telephone coverage for the automotive service and parts departments.
• Provide clerical and administrative support to service and parts management.
• Generate repair orders (ROs) and assist with service department documentation.
• Process internal paperwork for new and used vehicle transactions.
• Assist with the dealership's WE OWE process and maintain accurate records.
• Stay informed about dealership products, services, pricing, and customer offerings.
• Maintain a professional appearance and a clean, organized work area.
• Perform additional administrative duties as assigned.

Skills

Customer service experience

Cashier experience

Receptionist experience

Administrative experience

Strong communication

Payment processing

Organizational skills

Phone support

Team player

Professional demeanor

Computer literacy

Tools

Dealership management systems

Job description

Merrick Jeep Chrysler Dodge RAM, part of the VIP Automotive Group, seeks an Automotive Service Receptionist / Cashier to join its dealership team in a customer-focused role handling payments, service paperwork, and front desk support.

The ideal candidate has experience in automotive service reception, cashiering, or admin roles, thrives in a fast-paced environment, and supports service and parts departments with professionalism. Training and growth opportunities are provided.