Automotive Service Receptionist & Cashier — Career Growth & Training

VIP Automotive Group; Wantagh (NY); In loco; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

401k Plan

PTO

Employee Discounts

Disability Insurance

Life Insurance

Recognition Programs

Professional Development

Career Advancement

Descrizione del lavoro

VIP Automotive Group's Merrick Jeep Chrysler Dodge RAM is seeking an Automotive Service Receptionist / Cashier to greet customers, process payments, and support service and parts departments. The ideal candidate has experience in automotive service reception or cashiering, strong communication, detail orientation, and ability to work with multiple departments.

We offer schedule options, professional environment, training, and advancement opportunities.

Competenze

• Previous customer service, cashier, receptionist, or administrative experience preferred.
• Strong communication and customer service skills.
• Ability to accurately process payments and maintain financial records.
• Strong organizational skills and attention to detail.
• Comfortable answering phones and assisting multiple departments.
• Ability to work independently and as part of a team.
• Professional demeanor and commitment to customer satisfaction.
• Basic computer skills and the ability to learn dealership management systems.

Mansioni

• Reconcile customer repair orders, service invoices, and customer bills.
• Receive and process customer payments, including cash, checks, and credit cards.
• Accurately record payments, make change, and issue customer receipts.
• Provide professional customer service while addressing questions and concerns.
• Handle customer complaints with professionalism and refer issues to the appropriate manager when necessary.
• Maintain and organize repair orders, parts invoices, rental forms, and dealership documentation.
• Identify and report missing paperwork and maintain accurate filing systems.
• Close open service invoices and assist with daily accounting procedures.
• Assist with telephone coverage for the automotive service and parts departments.
• Provide clerical and administrative support to service and parts management.
• Generate repair orders (ROs) and assist with service department documentation.
• Process internal paperwork for new and used vehicle transactions.
• Assist with the dealership's WE OWE process and maintain accurate records.
• Stay informed about dealership products, services, pricing, and customer offerings.
• Maintain a professional appearance and a clean, organized work area.
• Perform additional administrative duties as assigned.

Conoscenze

Customer service

Cashier experience

Receptionist experience

Administrative skills

Phone handling

Team player

Detail oriented

Dealership software

Strumenti

MS Office

Dealership management systems

Descrizione del lavoro

VIP Automotive Group's Merrick Jeep Chrysler Dodge RAM is seeking an Automotive Service Receptionist / Cashier to greet customers, process payments, and support service and parts departments. The ideal candidate has experience in automotive service reception or cashiering, strong communication, detail orientation, and ability to work with multiple departments.

We offer schedule options, professional environment, training, and advancement opportunities.